Customer Service Jobs in Massachusetts
145 live customer service openings across Massachusetts, aggregated from employer career sites and refreshed throughout the day. Every listing links straight to the employer's own application page — applying is always free.
Customer Service hiring in Massachusetts: the current picture
There are 145 live customer service openings in Massachusetts right now, pulled directly from employer career sites. Employers added at least 5 new customer service postings in Massachusetts in the past week.
Hiring is concentrated: Dollar Tree / Family Dollar alone accounts for roughly 48% of open roles, with U-Haul and DIG INN Chefs-In-Training next in line. Boston has the deepest pool (21 openings), followed by Waltham (4) and Worcester (4). Of postings that specify a schedule, 17% are full-time, 83% part-time. 4 listings are remote-eligible — a small slice (3%) of the market.
Posted pay in Massachusetts runs below the national mix for customer service work: 2% of salaried postings here advertise $100K or more, versus 19% nationwide. The median posted salary is about $31,000 here, compared with roughly $39,000 across all states.
For context beyond current listings: the U.S. Bureau of Labor Statistics estimates the average annual wage for customer service representatives in Massachusetts at $53,000 (median $49,000) as of May 2025. Posted salaries on new openings here currently run below that benchmark — entry-level and high-turnover roles tend to dominate fresh postings. Source: BLS Occupational Employment and Wage Statistics.
What do customer service jobs pay in Massachusetts?
59 of the 145 live customer service postings in Massachusetts list pay (41%). Among those, the median posted salary is about $31,000 a year, and 2% advertise $100K or more.
Based on the 59 live postings that list pay, refreshed throughout the day. Postings without listed pay are excluded.
Top employers hiring now
- Dollar Tree / Family Dollar70
- U-Haul33
- DIG INN Chefs-In-Training5
- Allego3
- Aisle and Abroad3
- Datadog2
- ApexFocusGroup2
- BAYADA Home Health Care2
Where the jobs are
- Boston21
- Waltham4
- Worcester4
- Lynn3
- Methuen3
- Fall River3
- Springfield3
- New Bedford3
- Pittsfield2
- Northampton2
Newest customer service listings in Massachusetts
Search & filter all Massachusetts jobs →- Senior Customer Technical Support Representative
- Commercial Renewals Specialist
- Sales Engineer (Customer Success)
- Customer Success Manager - Boston
- Customer Success Manager
- Client Services Manager, Home Care
- Remote Customer Service – Booking Advisor
- Work From Home Travel Customer Service Representative
- Customer Service Representative
- Customer Success Manager
- Customer Service Rep(03712)
- IT Service Desk Analyst
- Client Services Associate, New Member Experience
- Online | Customer Service Hospitality – Reservations | Entry Level
- Sr. Customer Success Manager
- Customer Success Coordinator
- Client Services Senior Associate
- Client Services Agent - Medford, MA
- Customer Service Team Leader, Kendall Square
- Customer Service Team Leader, Seaport District
- Customer Service Team Leader, Downtown Crossing
- Customer Service Team Leader, Harvard Square
- Customer Service Team Leader, Back Bay
- Remote Work From Home Market Research. Ideal For Customer Service Representative
- Work At Home Focus Group Panel. Call Center Agent Experience Not Required.
- Senior Client Services Coordinator
- Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St
- Customer Service Representative - FT
- Customer Service Associate I
- Customer Service Associate
Frequently asked questions
How many customer service jobs are open in Massachusetts?
There are 145 live customer service job postings in Massachusetts right now, aggregated straight from employer career sites and refreshed throughout the day. At least 5 of them were posted within the past week.
What do customer service jobs pay in Massachusetts?
Among the 59 current postings that list pay, the median advertised salary is about $31,000 a year, and 2% offer $100K or more. Use the salary tool above to see where a specific number ranks.
Who is hiring for customer service jobs in Massachusetts?
The employers with the most open customer service roles in Massachusetts right now are Dollar Tree / Family Dollar (70 openings), U-Haul (33), and DIG INN Chefs-In-Training (5). Every listing links directly to the employer's own application page — applying is always free.
Are there remote customer service jobs in Massachusetts?
Yes — 4 of the live customer service postings in Massachusetts are remote-eligible (about 3% of the market).
Figures update throughout the day as postings are added and expire.