Customer Service Jobs in North Carolina

Customer Service hiring in North Carolina: the current picture

There are 381 customer service openings in North Carolina. Employers added at least 97 new customer service postings in North Carolina in the past week — an unusually active market, with a fifth or more of all listings arriving in the last seven days.

Hiring is concentrated: Dollar Tree / Family Dollar alone accounts for roughly 41% of open roles, with Domino's Pizza and prosidianconsulting next in line. Charlotte has the deepest pool (51 openings), followed by Raleigh (21) and Greensboro (15). Of postings that specify a schedule, 18% are full-time, 81% part-time. 3 listings are remote-eligible — a small slice (about 1%) of the market.

Posted pay in North Carolina runs below the national mix for customer service work: 10% of salaried postings here advertise $100K or more, versus 15% nationwide. The median posted salary is about $30,000 here, compared with roughly $35,000 across all states.

For context beyond current listings: the U.S. Bureau of Labor Statistics estimates the average annual wage for customer service representatives in North Carolina at $43,000 (median $40,000) as of May 2025. Posted salaries on new openings here currently run below that benchmark — entry-level and high-turnover roles tend to dominate fresh postings. Source: BLS Occupational Employment and Wage Statistics.