Customer Service Jobs in Maryland

Customer Service hiring in Maryland: the current picture

There are 108 customer service openings in Maryland. Employers added at least 22 new customer service postings in Maryland in the past week — an unusually active market, with a fifth or more of all listings arriving in the last seven days.

Hiring is concentrated: Dollar Tree / Family Dollar alone accounts for roughly 44% of open roles, with U-Haul and Domino's Pizza next in line. Baltimore has the deepest pool (17 openings), followed by Annapolis (7) and Bethesda (4). Of postings that specify a schedule, 18% are full-time, 81% part-time. 8 listings are remote-eligible — a small slice (7%) of the market.

Posted pay in Maryland runs below the national mix for customer service work: 8% of salaried postings here advertise $100K or more, versus 15% nationwide. The median posted salary is about $28,000 here, compared with roughly $35,000 across all states.

For context beyond current listings: the U.S. Bureau of Labor Statistics estimates the average annual wage for customer service representatives in Maryland at $46,000 (median $43,000) as of May 2025. Posted salaries on new openings here currently run below that benchmark — entry-level and high-turnover roles tend to dominate fresh postings. Source: BLS Occupational Employment and Wage Statistics.