Technical Program Manager

Job Description

Key Responsibilities

• Program & Project Management:
• Plan, execute, and monitor multiple technical programs and projects across teams.
• Define scope, goals, and deliverables while managing risks, dependencies, and constraints.
• Ensure adherence to Agile, Scrum, or SAFe methodologies for efficient execution.
• Cloud & Platform Expertise:
• Lead initiatives involving Microsoft Azure, ensuring best practices for cloud architecture, security, and governance.
• Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
• Strong knowledge of ServiceNow implementation.
• Familiarity with ITIL/ ITSM and project management tools.
• AZ-305 certification is required .
• Experience with Infrastructure-as-Code (IaC) tools such as Terraform.
• Stakeholder & Communication Management:
• Act as a bridge between business, development, and operations teams.
• Communicate project updates, risks, and resolutions effectively to leadership and stakeholders.
• Work closely with engineers, architects, and product managers to drive technical excellence
• Process Improvement & Governance:
• Define KPIs and metrics to track progress and success.
• Establish and improve operational processes using ITIL best practices and automation through ServiceNow.
• Optimize cloud cost management and resource utilization on Azure

Requirements

• Experience: preferably  11-15 years  in IT with  at least 5+ years  in Technical Program Management or Project Management role for Azure-based projects.
• Cloud Expertise: Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
• ServiceNow Expertise: Familiarity with ITIL/ ITSM and project management tools.
• Technical Understanding: Experience with  DevOps  principles and tools in an Azure environment, including  Azure DevOps ,  CI/CD pipelines , and  automation frameworks.
• Tools & Technologies: Azure DevOps, ITIL frameworks, and relevant cloud & ITSM tools. Additional Information All your information will be kept confidential according to EEO guidelines.