RN Clinical Lead-South Troy Health Center

Employment Type: Full time Shift: Day Shift Description: RN Clinical Lead – Troy Health Center – Troy, NY - FT If you are looking for an RN Clinical Lead position in Troy, this could be your opportunity.  Here at St. Peter's Health Partner's, we care for more people in more places.  This position is located at 79 Vandenburg Ave Troy. Position Highlights:

• Recognized leader: Magnet Hospital in the Capital Region
• Quality of Life: Where career opportunities and quality of life converge
• Advancement:  Strong orientation program, generous tuition allowance and career development
• Work/Life:  Monday – Friday, Office Hours What you will do : RN   Clinical Lead   – the practice of the profession of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential health problems through such services as case finding, health teaching, health counseling, and provision of care supportive to or restorative of life and well-being, and executing medical regimens prescribed by a licensed physician or other licensed health care provider.   Additionally   this position requires collaboration with manager and providers to ensure clinical protocols and processes are followed and manage clinical coverage appropriately. Job Duties and

Responsibilities

This description is intended to only provide basic guidelines for meeting job requirements .    Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve .    These responsibilities are subject to change at any time.

• Brings   patient   to exam room, takes   appropriate vital   signs and documents in electronic medical   record .
• Notifies provider   regarding   patient   in need   of   intervention.
• Identifies   patients with ED, Hospital Admission or specialty consults and obtains records.
• Review and reconcile medication list to ensure   accurate   and complete list in electronic medical   record   (EMR) available for provider review and submission.
• Records   patients’ chief complaint in EMR.
• Complete referrals and   tracks   patients' compliance.
• Review prescriptions electronically and send prescriptions to providers for review and submission.
• Obtains prior authorization for diagnostic testing and medication and   enters into   EMR.
• Responds to patient's concerns appropriately using AIDET communication.
• Acknowledge - Greet the patient by name. Make eye contact,   smile   and acknowledge family or friends in the room.
• Introduce   – Introduce yourself with your name, skill set, professional certification, and experience.
• Duration - Give   an accurate   time expectation for tests, physician arrival, and   identify   next   steps. When this is not possible, give a time in which you will update the patient on progress.
• Explanation - Explain step-by-step what to expect next, answer questions, and let the patient know how to contact you, such as a nurse call button.
• Thank You - Thank the patient and/or family. You might express gratitude to them for choosing your hospital or for their communication and cooperation. Thank family members for being there to support the patient.
• Educates patients on procedures and obtains patient consent as directed by provider.
• Performs pre-visit planning and   reviews   quality metrics.
• Retrieves telephonic clinical information from patients who call into the office.
• Triage calls and provide advice to patients.
• Submit to   provider   for review and   guidance   as necessary.
• Follow up with patients within   same   business day.
• Documents clinical guidance and patient response in   patient’s   medical   record .
• Monitors task list and   completes   tasks assigned by provider   in a timely manner   based on urgency.
• Uses   Universal Precautions with all   encounters, and   follows procedure for handling occurrences involving exposure to blood or other body fluid.
• Educates patients   regarding   medication, testing   procedures   and home care techniques.
• Ensure proper labeling,   handling   and documentation for patient specimens.
• Follow up with   patient   regarding   test results based on advice given by provider.
• Ensures that patient exam rooms are stocked and   cleaned at all times .
• Routinely rotates and checks for   expiration   dates on all medical supplies.
• Reviews   supplies   and notifies designated colleagues of ordering supplies prior to   supply   depletion.
• Performs mandatory in-service training including but not limited to OSHA and harassment.
• Maintains a clean and safe work environment including disinfecting patient care areas and equipment.
• In conjunction with other nursing colleagues,   maintains   the medical supply cabinet and drug cabinet.
• Prepare and administer vaccines and medications/injections   utilizing   the six (6)   R's :
• Right Medication
• Right Dosage
• Right Time
• Right Route
• Right Patient
• Right Documentation
• Completes incoming patient forms and   ensures   forms are scanned into the EMR.
• Handles medical waste appropriately.
• Communicates respectfully with internal and external customers.
• Uses   the electronic medical record to communicate effectively.
• Maintains current license and   certifications   required   based on NYS requirements.
• Attends and   participates   in all required meetings and   trainings .
• Performs quality assurance duties as assigned.
• Provides a clinical visit summary (Patient Plan) to   patient   as requested.
• Provides educational materials.
• Mandatory reporting; abuse and neglect, vaccine adverse event reporting system (VAERS).
• Report patient safety events into MIDAS system and   maintain   yearly training.
• Participates in daily Patient Care huddles as   appropriate .
• Maintains patient confidentiality and adheres to HIPAA regulations.
• Adheres to all St. Peter’s Health Partners policies and procedures at all times . Up to and including:
• Code of Conduct
• Corrective Action
• Attendance Guidelines
• Behavior in the Workplace
• Dress Code
• Hand hygiene and Artificial Nails
• Works cooperatively with all colleagues to ensure quality patient care at all times.
• Performs nurse visits as scheduled following standing orders given by providers.
• Performs other duties as assigned. Daily

Responsibilities

• Collaborate with Manager   to ensure that the team is working collecti vely for best patient outcomes, including monitoring clinical workflow issues such as:
• Communicate with clinical team members to ensure that patient flow is efficient, and any issues with patient experience are addressed.
• Monitor Clinical Inbox for aging cases to ensure staff completion   in a timely manner .
• Monitor open encounters and follow up with responsible team   member   for processing.
• E nsure clinical staff are   monitoring   incoming voicemail and patient cases to provide   appropriate response   within   a timely   manner.
• Ensure that fridge temp eratures   are checked for temperature variances.
• Maintain and   Monitor   all emergency equipment and supplies.
• Ensure   huddle   of the clinical team is carried out per office routine.
• Ensure that applicable Point of Care Testing (POCT) quality controls (QC's) are run on day of service and are within   appropriate range .
• Work with care team members to follow up on quality metrics, hospitalization, and ER   utilization   where   appropriate .
• Monitor office staff to ensure HIPPA compliance in office setting
• Monitor infection control practices performed by office staff.
• Troubleshoot clinical office equipment and follow up as needed for repairs
• Provide clinical education to all clinical colleagues to support new initiatives and uphold clinical standards.
• Identify   and recognize exceptional clinical   performance, and   encourage growth including mentorship   program . Weekly

Responsibilities

• Download Data loggers for refrigerator / freezer   temps , print and added to the binder with monthly   temp   logs
• Site walkthrough for regulatory issues (stock,   expiration , compliance) – this is ongoing
• Monitor biohazard disposal and maintenance
• Monitor exam rooms for proper stocking of supplies and other materials needed for patient care Ensure all workstations and patient care areas are clean and free from clutter
• Photocopy and send all POCT QC logs to the point of care testing department .    Hard copies kept in office for reference as needed.
• Inspection of below areas to ensure no expired supplies / medications are present:
• All exam rooms
• Clean supply room
• Hallway (soap, sanitizer)
• Lab area
• Medication room
• Nurses station
• Fridge Thermometers
• Control Solutions
• Work with office manager,   staff ,   and informatics to ensure understanding of quality metrics including reporting Annual

Responsibilities

• Ensure that Biomed Inspection occurs on all medical   equipment   and inspection stickers are in place (scales, EKG machines, POCT equipment, AED, etc.)
• POCT competencies for staff Primary Cares sites:
• Complies with   (PCMH) Patient Centered Medical Home Care delivery model.
• Participates in all PCMH staff meetings as   appropriate .
• Participates in all PCMH training as   appropriate . Specialty Care sites:
• All specialty practice locations will have   additional   items that may be included in the responsibilities and oversight of the RN Clinical Lead.

Qualifications

• Current unencumbered NYS RN license
• Basic Life Support certification
• Ability to influence and motivate others to perform their job effectively   and to   be responsible for   making decisions on workflow
• Excellent attention to detail and organization
• Commitment to confidentiality and respect
• Demonstrated ability to handle multiple priorities in a deadline-driven environment
• Understand and embrace a customer service focus
• Ability to work independently, yet function collaboratively as a team
• Basic Computer Competency Pay Range $37.00 – $48.52 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an

Equal Opportunity

Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.