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System Technician

WideOpenWest · Potterville, MI
Salary $19 – $19/hour
Category Other
Type Full Time
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Job description

System Technician Work with Your Hands. Build Your Skills. Power Connections That Matter. Tired of being stuck behind a desk?   Want   a career where you can work with your hands, solve real problems, and see the impact of your work every day? At   WOW!,   our System Technicians are the backbone of our network ,   powering the connections that keep homes and businesses running. If   you’re   looking for a hands-on career with strong earning potential, paid training, and a clear path for growth, this is it. Why This Role Stands Out

  • $19.00/hr. is the base pay (experience/skill discussed in interview)
  • Quarterly   b onus   o pportunities
  • Pay Increases with Certifications (we help you earn them!)
  • Medical, Dental, Vision + 401(k) with Company Match
  • PTO + Paid Holidays +   FlexPay   + Tuition Reimbursement
  • Company Vehicle + Gas Card + Tools + Uniform + PPE Provided
  • Employee Discounts on WOW! Services
  • Career Path: Technician → Lead → Supervisor → Manager → Director What   You’ll   Do You’ll   be out in the field keeping our network strong, reliable, and ready for anything:
  • Troubleshoot and repair HFC (Hybrid Fiber-Coaxial) networks
  • Test and   optimize   signal performance
  • Maintain key network equipment (nodes, fiber systems, power supplies)
  • Perform fiber splicing and activation
  • Handle outages and support emergency restoration
  • Conduct preventative maintenance and system balancing
  • Identify   signal leakage and ensure compliance
  • Support   network expansion and serviceability
  • Deliver excellent customer service while   representing   WOW ! professionally What You Bring
  • Experience in maintenance, troubleshooting/repairing in HFC networks is   highly preferred
  • Ability to explain technical concepts to non-technical customers
  • Enjoy working   outdoors and staying active
  • Strong problem-solving skills and attention to detail
  • Comfortable learning technical skills and using tools
  • Ability to explain things clearly to customers
  • Flexible schedule (evenings, weekends, on-call rotation)
  • Valid driver’s license with a clean driving record What the Job Is Really Like This is not a desk job—and   that’s   the point.
  • Working outdoors in all weather conditions
  • Climbing ladders, working on poles/roofs, and in tight spaces (attics, crawl spaces)
  • Lifting up   to 90   lbs.   and handling tools/equipment
  • Operating company vehicles safely
  • Working near electrical equipment and power lines Why WOW! Ready to build a career, not just take a job? Apply today and start connecting communities with   WOW!. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran