Windows Support

Company Description Ajith KRG Technologies, Inc., ajith(at)krgtech.com 25000 Avenue Stanford, Suite #243, Valencia, CA 91355 Direct : 661-367-8000 Ext : 310 Job Description Job Title: Windows Support Location: Redmond WA Duration: Full Time Job Description: · 3 + years of technical support experience in Windows Platform, Operating System, Virtualization, basic Networking, and System Administration etc. · Having Azure domain experiences is a big asset. · Soft Skills

• Leadership - handle technically challenging and politically sensitive customer situations
• Strong communications skills – Excellent spoken and written English communication skills
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
• Demonstrable troubleshooting skills
• Cross-team collaboration · Platform (windows /Windows Azure) Skills
• Experience in Windows & Windows Azure Platform services
• Understanding of Virtualization concepts and virtual system administration
• Familiarity with system management tools such as SCOM
• Experience with Hyper-V configuration and administration
• Azure Platform development and deployment concepts
• Familiarity with development: tools, language, process, methods, troubleshooting
• Operating System/Virtualization
• Familiarity with Active Directory, Security, OS Internals concepts Additional Information All your information will be kept confidential according to EEO guidelines.