Director of Nursing

Overview

The Director of Nursing provides strategic and operational leadership for nursing and medical operations across the organization. This role is responsible for ensuring high-quality patient care through effective workforce management, regulatory compliance, operational efficiency, and staff development. In partnership with clinical and administrative leadership, the Director supports consistent, compliant, and patient-centered care delivery across all sites in alignment with FQHC requirements and organizational goals.

Responsibilities

• Nursing Operations & Oversight
• Provide leadership and supervision of all nursing and medical assistance staff.
• Ensure clinical workflows, staffing models, and operational practices support safe and efficient patient care delivery.
• Ensure nursing and medical assistant staff effectively support the clinics’ providers and other clinical team members in delivering high-quality, coordinated, and patient-centered care.
• Standardize clinical processes, protocols, and workflows to promote consistency and quality across the organization.
• Monitor clinical performance indicators and recommend operations improvements
• Acts as primary nursing liaison between Advantage Care and outside agencies or partners as needed.
• Coordinate and run daily medical team huddle.
• Regulatory Compliance & Quality
• Ensure compliance with HRSE, NY DOH, OSHA, CDC, and other applicable federal and state regulations affecting nursing services.
• Prepare clinical and other staff for audits, site visits, and inspections. Participate in corrective action planning as needed.
• Maintain and update clinical policies, procedures, and documentation standards
• Support organization quality improvement and risk management initiatives related to clinical services.
• Uses root cause analysis to determine areas of opportunity to improve workflow and departmental growth.
• Coordinate annual patient centered medical home application.
• Oversee HEDIS measure tracking and reporting to Quality Assurance Committee and Health Plans.
• Staff Management & Development
• Lead recruitment, onboarding, training, and retention strategies for nursing and medical assistant staff.
• Oversee performance evaluations, coaching, corrective action, and disciplinary processes in collaboration with human resources.
• Develop and implement education programs for all health center staff as needed.
• Ensure appropriate staffing coverage based on patient volume and operational needs.
• Collaboration & Organizational Support
• Partner with administrative leadership to align clinical operations with organizational objectives
• Serve as a resource on nursing practice standards, workforce compliance, and operational processes
• Contribute to strategic planning
• Participate in leadership meetings, committee, and organizational initiatives as assigned
• Participate in community outreach initiatives as developed by the Center as needed
• Other Duties :
• Perform other related duties as assigned in support of organizational operations and patient care objectives
• Provides care in a non-judgmental, non-discriminatory manner that is sensitive to the patient’s and family’s diversity, preserving their autonomy, dignity, and rights
• Maintains current competency in nursing specialty by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
• Flexibility to work in both health center locations as assigned.
• May be required to conducts normal RN activities within scope of practices as needed:
• Prepare exam rooms
• Interview patients
• Measure vital signs and record in EMR
• Clean and sterilize instruments
• Operate EKG and other diagnostic testing
• Administer vaccinations as ordered by providers
• Perform routine laboratory tests
• FIT testing
• Oversee/maintain logbooks for quality control
• Perform medication and procedure prior authorization
• Chronic Care Management
• Pre-visit planning
• ER/Hospital/Urgent Care Discharge planning, care coordination and transition of care
• Utilize NYSIIS for immunization tracking/upload.
• Oversee inventory and order medical supplies and materials

Qualifications

• Bachelor’s Degree in Nursing required
• 5 years of Supervisory experiences.
• Current license as Registered Professional Nurse in New York State.
• Minimum of 5 years of nursing experience including at least 5 years in a supervisory or administrativestrative capacity.
• Excellent verbal and written communication skills.
• Strong oral, written and organizational skills
• Proficient computer skills.
• Committed and effective team worker.
• Strong commitment to the provision of quality medical care for medically underserved individuals.
• Proven capacity to work productively in highly collaborative settings and to seek and synthesize input ut from multiple stakeholders.
• CPR certified.
• Knowledge of Public Health practices/procedures, HRSA regulations, federal regulations and EMR (ECW).
• Bi-lingual (English/Spanish), a plus.