Customer Service Representative

Company Description Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com Job Description Job Title : Customer Service Rep Job Location: 5151 Blazer Memorial Parkway, Dublin, OH 43017 Duration : 3 months Shift : Training – 8.30am - 5pm Then likely 2:30pm-11 pm with possibility of a Saturday included Job Description:

• Receive and place telephone calls. Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary.
• Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

Qualifications

CSR OR Call Center experience Additional Information Thanks & Regards, Mahesh Kumar | Team Recruitment | Mindlance, Inc. | W : 732 479 4523 Email: maheshk(at)mindlance(dot)com