Mac/iOS Engineer

Company Description Hello, Greetings from Jobsbridge ! Jobsbridge, Inc . is a fast growing Silicon Valley based I.T staffing and professional services company specializing in Web, Cloud & Mobility staffing solutions. Be it core Java, full-stack Java, Web/UI designers, Big Data or Cloud or Mobility developers/architects, we have them all. Job Description Must-haves skills / experience: Intermediate to expert knowledge of OSX 10.10 and higher Intermediate to Expert level package building using Apple Configurator 1.7 and higher Intermediate to expert knowledge on hardware platforms including iMac, MacBook Pro, MacBook Air, Mac Mini, iPad, iPod Touch Intermediate to expert knowledge on JAMF Casper for management of OSX devices. Certification highly-preferred Success in supporting and administering large implementations of iOS and OSX devices in a multi-location / geography environment

• Ability to triage, troubleshoot and fix problems and incidents – using vendor and third-party tools and technical support where required. Includes experience providing desk side and remote support as required via ticketing system Task oriented with a strong focus on meeting goals in a timely manner
• Experience providing L2 – L3 operational support on OSX / iOS Other skills / experience: Certificationsare a plus
• Experience in a Retail support environment is a plus
• Experience administering / managing iOS devices via MDM is a plus.
• Ability to write clear documentation
• Excellent communication and customer service skills Self-starter/proactive

Qualifications

OSX 10.10, iOS Additional Information All your information will be kept confidential according to EEO guidelines.