Vehicle Concierge - Jaguar Land Rover North Dade

Position

Overview

Warren Henry Auto Group delivers an unparalleled experience to our customers and we are looking for motivated individuals who want to be a part of our team. We are looking for full-time employees for this position. As a Concierge, you will be the frontline of the business, part of the team that delivers incredible service to luxury customers.

It is an opportunity to work in a fast-paced environment as a service delivery professional. The concierge is responsible for vehicle delivery and/or pick-up.

Responsibilities

• Vehicle Delivery:
• Ensure the vehicle is in delivery quality and has sufficient fuel
• Confirm logistical details with Service Manager, Service Advisors, BDC Department, and Dispatcher
• Member interaction:
• Collect all required signatures from customers at time of delivery and/or pick up
• Request all required documents from loaner department and service advisors prior to going on a trip
• Receiving:
• Inspect vehicle for customers belongings left behind
• Record condition of vehicle using Record 360 application
• Other:
• Perform errands as needed
• Perform lot maintenance as needed

Qualifications

• High school diploma or general education degree (GED), or minimum two years of related experience and/or training, or equivalent combination of education and experience.
• Valid Driver’s License and Good Driving Record.
• Ability to communicate with customers and employees in a positive and eager manner.
• Maintain a well-groomed appearance and uniform while performing all job duties or away on training.
• Maintain a professional manner when in uniform and off of the dealership premises. Employee conduct is a reflection on the dealership.