Customer Service Representative I

Company Description Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at http://www.mindlance.com. Job Description Job Title : Customer Service Representative I Job Location : 3000 Ericsson Drive Warrendale , PA 15086 Duration : 5 months Shift : Monday through Friday 12:30pm - 9:00 PM EST

• Receive and place telephone calls. Perform data entry and use software programs.
• Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
• Must document all calls and evaluate each account to determine if further research is necessary.
• Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
• Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
• Requires close attention to accuracy, performs independently, subject to practices and procedures.

Qualifications

GED or HSD Additional Information If you are interested feel free to reach Mahesh Kumar on #732-479-4523 or email your resume on maheshk(at)mindlance.com