Front Desk Receptionist-Night Audit
Holiday Inn Express, Plattsburgh · Plattsburgh, NY
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Job description
Job
Responsibilities
- Provide the highest quality of service to the customer at all times.
- Promptly and effectively deal with guest complaints and requests.
- Check guests in and out efficiently and in a friendly manner.
- Take reservation requests
- Book rooms and handle special requests.
- Monitor room availability.
- Open and close shifts; make cash drops.
- Ensure all credit cards, cash, and change funds are balanced throughout each shift.
Requirements
- Able to work shifts 10pm-6am and 2pm-10pm
- Flexible Schedule
- Customer service attitude.
- Excellent communication and organizational skills.