Urgent requirement for Customer Service Representative
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Job description
Company Description My name is Prachi, a resource professional with Mindlance, Inc. Mindlance is a national recruiting company which partners with many of the leading employers in the Life Sciences, IT, and Financial Services sectors, feel free to check us out at http://www.mindlance.com. I am really interested to talk through a great employment opportunity with you, if you could please call 732-813-0463 to discuss as soon as possible. Below are some key highlights of the position, if this is of interest please let me know. I would be happy to arrange a time to discuss the details and /or to further determine which types of opportunities you may be interested in exploring. Job Description Position Details: Job Title: Customer Service Representative Location: Warrendale, PA Duration: 6+ Months (Temp to hire) Job Description:
- Receive and place telephone calls.
- Perform data entry and use software programs.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Must document all calls and evaluate each account to determine if further research is necessary.
- Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.
- Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
- Requires close attention to accuracy, performs independently, subject to practices and procedures. Remarks OVERTIME IS MANDATORY FOR POSITION!!! UPDATE - NO TESTING OR INTERVIEWS REQUIRED FOR THIS POSTING! Will take 50-60 calls a day There may be a possibility that they will be temp to hire. It will depend on performance and business need as the year progresses Initial training is roughly 2 weeks and during this time it would be 9:30 am – 6:00 pm Work schedule 9:00 am – 6:00 pm
Qualifications
High School Diploma Additional Information All your information will be kept confidential according to EEO guidelines.