Patient Account Representative

Overview

Red River Hospital is seeking a Full Time Patient Account Representative EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: · High school diploma or equivalent required. · Three or more years’ prior admissions and or collections experience in a hospital setting required. · Psychiatric experience preferred. BENEFITS:

• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off

Responsibilities

Call and status outstanding claims with third party payors. ·

• Review claims issues and make corrections as needed and rebill. ·
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available. ·
• Review explanation of benefits to ascertain that claim processed and paid correctly. · Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation. ·
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum. · Prorate patient accounts and monitor that balance due is in the correct financial class. ·
• Report an overview of the week to the BOD and participate in AR meetings. · Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. ·
• Assist financial counselors as needed. · Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications

LICENSES/DESIGNATIONS/CERTIFICATIONS: · Not applicable We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. REDRVR #LI-RRH