Predictive Analytics and Early Detection Lead

Job Summary

&

Responsibilities

Purpose of Position : Provides strategic and operational leadership over Early Detection , tool development and Help l ine Investigations . This role ensures early risk identification, high ‑ quality data analytics, effective tool development, and consistent support to investigations, recalls, and regulatory compliance activities. Job Description: Lead and supervise the early detection , tool development and helpline investigations team , setting priorities and aligning resources with the goal of identifying earlier detection indications of potential safety field issues.

• Managem ent will consist of establishing /tracking deliverables, escalating risk items, developing continuous process improvement initiatives (improved early detection leading indicators, process accuracy and efficiencies), and establishing synergies.
• Oversee identification and analysis of emerging safety and compliance trends from structured and unstructured data sources.
• Ensure consistent methodologies for trend validation, escalation, recall scope assessment, and remedy effectiveness monitoring.
• Translate analytical results into clear, actionable insights for investigators and leadership.
• Oversee development, maintenance, and enhancement of analytics platforms, dashboards, and investigation tools.
• Ensure data anomaly detection, audits, and automated accuracy checks are established and maintained.
• Serve as primary liaison with ICT on data feeds, platform changes, audits, and enhancements.
• Provide oversight of Helpline intake and triage for safety, non ‑ compliance , and emissions concerns.
• Ensure appropriate screening , escalation, confidentiality controls, and coordination with the Business Practices Office

Preferred Qualifications

Basic Qualifications

• Bachelor’s degree in Data Analytics, Management Information Systems (MIS), Computer Information Systems (CIS) Information Systems, Engineering, or a related technical or quantitative discipline
• Minimum of 8 years of experience working with data in a safety, regulatory, investigations, compliance, or operational analytics environment
• Experience working with large, complex datasets from multiple sources, including field data, warranty data, service data , customer feedback with a focus on predictive analytics
• Ability to analyze data to identify trends, patterns, gaps, and inconsistencies and clearly summarize findings
• Working knowledge of reporting, data analysis, and visualization tools (e.g., Excel, databases, dashboards); ability to learn internal systems quickly
• Experience supporting investigations, reporting, or program execution through timely and accurate data preparation
• Strong attention to detail with the ability to manage multiple priorities and meet time sensitive deadlines
• Ability to understand and break down complex data or issues into clear, actionable information
• Strong written and verbal communication skills to support internal stakeholders, including investigators, program managers, and leadership
• Ability to work independently on assigned tasks while collaborating effectively within cross functional teams
• Ability to clearly communicate both written and verbal to management, engineering, internal and external stakeholders and regulators
• Ability to lead a team in the execution of deliverables on a condensed timeline

Preferred Qualifications

• Palantir experience
• Advanced degree