ServiceNow Admin

Job Description Position : ServiceNow Admin Location : Tacoma WA Duration : 6+ Months, Job description Role

Summary

• Technical Consultant will be responsible for Support of the Service Management product/tool suite
• Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team
• Resolve L2/L3 tickets
• Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program
• ServiceNow development and support experience of 5 years plus.
• Thorough understanding of ITIL best practices and common IT Service Management processes
• Experience of working on Transformation/Migration projects of ServiceNow Certifications
• ServiceNow Administration
• ITIL foundation Certification Must have skills : Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc) Additional Information H1B copy and Passport Number mandatory For Submission.