Clinical Care Coordinator (Care Management)

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program.

Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you.

Join us in making a real difference in the health of our community.

Job Summary

Act as the primary point of contact for assigned patients across all enrolled Care Management Programs.o

• Coordinate with support staff for tasks such as referrals, DME, labs, and diagnostic orders.o Creation of care planso Identification of Gaps in cares.o
• Track patient progress for all programs (APCM, CHI, PIN, BHI) and update records in eClinicalWorks (eCW)/Ecares.o
• Monitor adherence to care plans and ensure timely follow-ups.o Proactively identify issues across programs and escalate unresolved or complex cases to the care manager.o
• Communicate with patients and caregivers to provide updates on all programs.

Responsibilities

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• Maintain accurate documentation of services provided, including time tracking for program billing.o
• Collaborate with support staff to ensure smooth task execution.o
• Participate in quality reviews and team meetings to share insights

Qualifications

Experience:1. 1-2 years of direct patient care experience2. Experience in Care Coordination or Case Management3.

Experience with Remote Patient Monitoring4. Familiarity with EHRRate: $20.00

Equal Opportunity

Employer Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population