Sr. Program Manager, Amazon Freight Partner (AFP)

Would you like to be part of a team focused on driving innovation in the transportation industry, while working to empower entrepreneurs, and contribute to Amazon's sustainability goals? If you have a passion for building scalable programs and helping people launch businesses, you may be just right for the Onboarding Sr. Program Manager role for Amazon Freight

• Partner. Amazon Freight
• Partner (freightpartner.amazon.com) is a program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential. We are looking for a Sr. Program Manager who will own the end-to-end onboarding experience that takes a new Amazon Freight
• Partner from offer acceptance to their first load on the road. This role coordinates across multiple internal, external vendors, and acts as a primary POC for onboarding partners to ensure partners are fully compliant, operationally ready, and confident before they begin the execution of hauling AFP freight. Key job responsibilities -
• Own the onboarding program design to define the partner journey from offer acceptance to first load, ensuring every step is sequenced, communicated, and achievable - Architect the cross-functional coordination model that ensures internal teams and external vendors know what to deliver, and with clear escalation paths when timelines slip -
• Lead resolution of complex blockers, particularly where regulatory, vendor, or policy dependencies create ambiguity - Continuously improve the program based on performance data to identify where partners stall, compress timelines, and redesign for scale -
• Partner with Product and Engineering to build technology that reduces manual effort and enables partners to self-navigate their activation journey