Client Relationship Representative

Company Description Lumina Agency Inc is a forward-thinking organization dedicated to delivering high-quality creative and operational solutions. We value precision, collaboration, and continuous improvement. Our team thrives in a professional environment where attention to detail, adaptability, and growth are encouraged.

At Lumina, every role plays a vital part in bringing ideas to life and supporting efficient production processes. Job Description As a Client Relationship Representative, you will serve as a key point of contact between Lumina Agency Inc and our clients. This role is ideal for individuals who excel at communication, enjoy building trust-based relationships, and are passionate about delivering outstanding service while supporting business objectives.

Responsibilities

• Build and maintain strong, professional relationships with clients
• Serve as a primary contact for client inquiries and ongoing support
• Understand client needs and provide appropriate solutions and guidance
• Coordinate internally to ensure a seamless client experience
• Maintain accurate client records and documentation
• Proactively identify opportunities to enhance client satisfaction
• Represent the company with professionalism and confidence at all times

Qualifications

• Strong communication and interpersonal skills
• Ability to build rapport and trust with diverse clients
• Excellent organizational and time-management abilities
• Problem-solving mindset with attention to detail
• Ability to work both independently and as part of a team
• Professional attitude and customer-focused approach
• Willingness to learn and grow within the company Additional Information
• Competitive salary ($47,000 – $52,000 annually)
• Clear growth and advancement opportunities
• Ongoing training and professional development
• Supportive and collaborative work environment
• Stability within a growing and reputable company