Shipping/Receiving Admin Fri Sat Sun 3:30am-4:00pm

Overview

Ensuring 98% on time deliveries to customers through monitoring of workflow from start to end of shift Schedule: Fri, Sat, Sun 3:30am-4:00pm

Responsibilities

Accountabilities:  Allocates the workforce based on order flow. Ensures both grocery and perishable trips are synced; alerting supervisor to make staff movements to maintain on time deliveries Monitors leave times and recognizes issues concerning loads, contacts selectors to provides solutions, and ensure load is completed Collaborates with supervisor regarding problems and potential setbacks with workflow to determine a solution and execute Print tickets and verify correct order; determine immediate needs versus tickets pulled for later selection based on current cases per hour and leave times. Notes specific instructions with loads or products; recognizing concerns and prioritizes Monitors progress of direct and labeled tickets throughout the shift, and determines if order of tickets needs to be adjusted; identifies difficult tickets to pick early thus avoiding potential OT Responsible for Fast 9 orders: release work, print tickets and provide to selectors to pick and deliver to specific internal locations; match and code handbills with signatures Monitors Souto Foods and specialty loads, prioritize with seasoned selector and ensures instructions are followed Assign selectors to tickets involving flowers, bananas, eggs and nuts due to delicacy and requirements Identify new selectors and 3rd party to ensure appropriate tickets are provided based on size and commodity Responsible for moving selectors between direct and indirect time based on task performing, determines the amount of time to add to their production Ensure tickets are closed and proper indirect codes used to allow supervisors to track movement and accurate productivity totals Troubleshoots issues with equipment such as scanners and T2s, accounts for missing equipment at shift end Responsible for researching ‘scratches’ including checking pallets, inventory, selector voice activity – if needed, communicates with dispatch to remove item, and avoid potential credits at delivery Communicates with lifts for let downs as needed, providing missing pallet numbers Track selectors progress on tickets, monitor their breaks and lunches to determine discrepancies Provides handbills for Estes and Old Dominion drivers and instructions on pallets, doors, and product return Provides reporting to Ops team on weekly selection totals, production reporting to supervisors daily Maintain new hire folders containing production percentages, total cases selected, and weekly goals

Qualifications

Desirable

Qualifications



• Strong ability to multi-task and prioritize work Must be able to work a flexible schedule in all warehouse environments Self-starter that needs minimal supervision
• Strong customer service and communication skills
• Excellent organizational and problem-solving skills Beginner to intermediate level Excel and Word ____________________________________________________________________________ NOTICE : Management reserves the right to adjust accountabilities and schedules to satisfy business needs. We are a tobacco, nicotine and drug free company.