Part-time Sales Associate with Keys (Lincoln Park, MI)

About Ace Retail Group Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States.

Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. The Sales Associate with Keys will   assist   in the receiving, stocking, pricing of all merchandise and help   maintain   a clean and orderly merchandise presentation and overall store cleanliness. The Sales Associate with Keys   is responsible for   the overall direction of store associates and coordination of store operations in the absence of the General Manager, Assistant Manager, and Floor Supervisor.

Essential Duties and

Responsibilities

Customer Service:

• Provide a positive representation of AR G .
• Proactively   assist   customers in solving problems.
• Greet customers entering and throughout the store. Thank customers   when they are   finished and when they are leaving the store.
• Possess a friendly outgoing demeanor;   collaborate   well with customers as well as associates.
• Ensure   all pages and calls are answered promptly,   courteously,   and effectively.
• Forward   all   customer   complaints   that cannot be   resolved   to a member of management.
• Manage   customer complaints. Work to resolve   issues   with the customer and have AR G ’s best   interests   taken into consideration.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist   customers throughout the store with personal, customized service based on the premise of amazing every customer, every time. Store Operations
• Assist   in creating a positive,   professional,   and safe work environment.
• Assist   with receiving, checking   in,   and stocking of merchandise throughout the store.
• Collaborate   with General Manager, Assistant   Manager   and Floor Supervisor on all aspects of the store ’s operations .
• Assist   with   maintaining   back stock levels.
• Assist   with daily maintenance, orderliness and cleanliness of the sales floor, stockroom ,   and outdoor merchandise area.
• Assist   with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist   with merchandise resets through the store.
• Help ensure successful Loss Prevention,   Safety,   and Internal Audits.
• Help   Department Specialists   with tasks such as   price changes   and   special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any AR G   issue to management for follow up.
• Communicate a ll   merchandising, cost   control,   or sales idea s   to management.
• Participate in store meetings.
• Be professional in appearance and actions.
• Communicate any merchandising, cost   control,   or sales idea to the General Manager for follow up.
• Perform all other duties as assigned.
• Participate in store meetings. Inventory & Merchandising – in the absence of the General Manager, Assistant Manager and Floor Supervisor
• Help ensure forklift operations and receiving   is   completed in a safe and efficient way.
• Ensure receiving; checking in and stocking of merchandise for the store is being done completely.
• Maintenance of back stock levels.
• Ensure that cycle counts and negative on hand reports are completed   timely   and accurately.
• Ensure   accurate   merchandise resets throughout the store.
• Ensure all signage is current in the store.
• Present a clean and orderly sales floor, including end caps and promotional and incremental merchandising. Leadership – in the absence of the General Manager, Assistant Manager and Floor Supervisor
• Manage all aspects of store operations.
• Lead by example; be approachable by all associates and customers.
• Assist   in   training of   all associates.
• Communicate any merchandising, cost   control,   or sales idea to the General Manager for follow up. Other Essential

Requirements

Ability to   exhibit   and incorporate our Core Values into daily decisions and interactions with others:

• WINNING – In business, money is the score .   To win, we must perform, compete, and have fun .   At Ace, we win through people-our strength is being helpful.
• EXCELLENCE – Excellence honors God and inspires people .   We aspire to be the best, to continuously   improve   and to inspire others by giving the team our   very best .
• LOVE   – Love the people, love the   work,   and love the results.
• INTEGRITY – For Ace to win, we need to be able to trust each other .   And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
• GRATITUDE – We recognize that we are blessed to be in the business of serving others.
• HUMILITY – We strive for greatness with a humble,   modest,   and respectful attitude.
• TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that   -  Together ,   We   are Ace. Minimum Skills,

Requirements

and

Qualifications

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Compensation

Details starting $14.50 per hour For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert

Equal Opportunity

Employer Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.