Assistant Studio Manager | Sales / Operations Manager

Overview

Assistant Studio Manager | Elements Massage Pay: $23.00 – $28.00/hr + Performance Bonuses & Sales Incentives Schedule: Full-Time (Must have open availability for peak volume hours: evenings & weekends)

Benefits

Health, Dental, Vision, Retirement Plan, Paid Time Off, & Free Monthly Massage/Facial Are you a competitive, high-energy leader with a track record of driving sales and managing people? At Elements Massage, we are looking for an Assistant Studio Manager to run daily front-of-house operations, lead our team, and keep our booking schedule humming. In this role, you won't be sitting behind a desk doing passive administrative work. You’ll be actively coaching staff, navigating client relationships, driving membership sales, and ensuring our studio runs seamlessly. What You’ll Do

• Lead & Manage Diverse Personalities: Onboard, mentor, and coach a varied team of front desk associates and service providers, maintaining a high-performing, drama-free workplace culture.
• Master Client Dynamics: Act as the leadership presence in the studio—handling elevated client situations with tact, professionalism, and exceptional service standards.
• Drive Membership Sales: Lead by example at the front desk, coaching staff on membership sales conversations and aggressively hitting monthly studio goals.
• Optimize Operations: Manage multi-platform studio software, maximize room utilization, and play "Tetris" with the schedule to eliminate gaps. What We’re Looking For
• Proven People Management: 1+ years of direct experience supervising staff, holding a team accountable, and successfully managing different working styles and personalities (Spa, Hospitality, Retail, or Fitness experience preferred).
• Competitive Drive: You hate losing and love hitting targets. You thrive in a goal-oriented environment and find personal motivation in smashing sales benchmarks.
• Client & Conflict Tact: Strong interpersonal maturity with the ability to maintain professional boundaries while de-escalating tough client or staff situations.
• Peak Availability: Capability to work peak studio hours—including evenings and weekends—when volume is highest.

What We Offer

• Competitive Base + Bonuses: $23–$28/hr base pay plus monthly performance bonuses tied directly to business growth.
• Great

Benefits

Health, Dental, Vision, Retirement plan, and Paid Time Off.

• Wellness Perk: 1 complimentary 60-minute massage or facial every month.
• Direct Growth: Direct mentorship from ownership on business operations, recruiting pipelines, and executive leadership strategies. Legal Disclaimer ©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.