TPM - Ops and Strategy, Wireless Connectivity
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Job description
We are seeking a Technical Program Manager to serve as the Chief of Staff for Amazon's Wireless Connectivity organization ( engineers across US and Asia). This person will own operational excellence, strategic planning, and AI-powered program management for a leadership org that ships wireless connectivity solutions (WiFi, Bluetooth, Thread, Zigbee, Matter, Sidewalk) across Amazon's entire device portfolio — Echo, Fire TV, Ring, Blink, Key, smart eyewear, and next-generation smart home products. This is not a traditional "track one program" TPM role. You will be the operating system for a hardware engineering organization: running the planning cadence, driving headcount and budget decisions, preparing executive documents (OP1/OP2), monitoring health of 30+ concurrent programs, and building AI-augmented workflows that replace manual toil. You will be the person leadership relies on to know where every program stands and keep a pulse check on org health. Key job responsibilities Org Operations & Cadence -
- Own and run the leadership operating rhythm: WBR, MBR, QBR, OP cycles -
- Drive cross-team coordination across 4+ sub-orgs -
- Prepare agendas, track action items, and ensure decisions are documented and followed through -
- Manage org-wide communications: announcements, hiring updates, launch celebrations Strategic Planning & HC Management -
- Own the annual/bi-annual OP1/OP2 planning cycle end-to-end: narrative writing, HC asks, cost modeling -
- Manage headcount forecasting - Run monthly HC scrub: validate loading against 9-Box rules, identify violations, prepare remediation plans - Model trade-offs between programs, functions, and geos for leadership decisions -
- Prepare and maintain roadmap-to-HC mapping for 50+ product programs Org Health & Escalation -
- Monitor org health across the full portfolio (milestones, risks, blockers, dependencies) -
- Build dashboards and automated reports that surface Red/Yellow status before review meetings -
- Prepare escalation write-ups with data, context, and recommended actions for leadership AI-Augmented Operations (Differentiator) -
- Build, maintain, and improve AI agent workflows that automate operational toil -
- Design and operate LLM-based tools for: HC scrub automation, program mapping, report generation, document drafting executive summaries - Continuously identify manual processes that can be automated with AI/ML tooling -
- Evaluate and adopt new AI capabilities (coding assistants, document analysis, data pipelines) for org-wide benefit Executive Communication - Write executive-ready narratives: OP documents, business reviews, org highlights, 6-pagers - Translate technical wireless engineering work into business impact for non-technical audiences -
- Prepare data-backed briefing materials for leadership reviews