Neighborhood Advisor

Overview

Neighborhood Advisor Full-Time | $21.00/Hour | Non-Exempt | Health

Benefits

Included 📍 749 South Warren Street – The Salvation Army of the Syracuse Area Adult Day Program for Senior Services Make a Difference in the Lives of Seniors The Salvation Army of Syracuse is looking for a caring and compassionate Neighborhood Advisor to support adults age 60 and older. In this role, you'll connect seniors with helpful resources, provide guidance during housing challenges, advocate for their needs, and offer ongoing support. Your work will help older adults stay safe, healthy, and independent in their homes while reducing risk factors.

Key Responsibilities

• Provide outreach-based case management and supportive services
• Assist seniors with housing stabilization and crisis intervention
• Advocate for clients’ needs and connect them with community resources
• Support individuals and families in maintaining safe, affordable housing
• Promote independent living and overall well-being

Responsibilities

• Maintain accurate client records, including demographics, services provided, outcomes, and progress notes
• Conduct presentations at local community centers to connect seniors with available services and resources
• Enter presentation and client data as required by funding agencies
• Submit reports and documentation to supervisors and funders in a timely manner
• Develop and maintain strong community partnerships and referral networks
• Utilize agency-issued technology to manage client information and case documentation
• Maintain regular contact with clients through home and community visits using a personal vehicle
• Coordinate services with community providers and advocate for client needs
• Support seniors seeking assistance at the Adult Day Program Center
• Assist clients with housing searches, landlord communication, and housing resource navigation
• Provide information and referrals to adults age 60+
• Conduct outreach through door-to-door engagement, referrals, and community presentations
• Attend required agency and funder trainings
• Follow up on referrals to ensure seniors successfully access services
• Work independently while managing schedules, priorities, and documentation efficiently
• Demonstrate cultural competence and support the mission and strategic goals of The Salvation Army Syracuse Area Services

Qualifications

Education

• Bachelor's Degree or Associate's Degree Experience
• 3-5 years experience in geriatric casework, outreach case management, social services, or community-based programs preferred
• Ability to thrive in a fast-paced, ever-changing environment with shifting priorities and frequent redirection Computer & Technology Skills
• Proficiency in Microsoft Outlook and Microsoft Office Suite
• Comfortable using technology in the field to complete documentation, communication, scheduling, and data entry in a timely manner

Equal Opportunity

Employer: The Salvation Army is an

Equal Opportunity

Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law.