Sales and Marketing Technology Manager

Job Summary

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Responsibilities

The Sales and Marketing Systems Manager is a strategic , role responsible for driving business-critical outcomes across core Sales platforms. This role operates at an enterprise level, ensuring alignment between business strategy and technology execution while delivering scalable, reliable, and high-quality solutions. The position serves as a key bridge between business and ICT and plays a critical role in influencing roadmap priorities, investment sequencing, and delivery outcomes.

In addition to delivery leadership, the role requires strong curiosity and hands-on engagement with Artificial Intelligence (AI)—including copilots and agent-based solutions—to identify and scale opportunities that enhance sales performance, decision-making, and operational efficiency.

Key Responsibilities

Sales Systems Leadership & Delivery

• Own end-to-end accountability for SMKG Sales Systems delivery.
• Guide teams in requirements development, ensuring business needs are translated into structured epics, user stories, and backlogs.
• Ensure alignment with enterprise standards, architecture, and quality expectations.
• Drive full lifecycle delivery—from MVP through scale, including testing, validation, and continuous improvement.
• Serve as the primary interface between business leadership, external partners, and ICT delivery teams. AI Exploration, Experimentation & Value Creation
• Demonstrate active curiosity and continuous learning in AI technologies, including large language models, copilots, and AI agents.
• Engage in hands-on experimentation (“tinkering”) with AI tools, prompts, and agent workflows to explore practical use cases.
• Identify , prioritize, and prototype AI-driven opportunities across the sales lifecycle.
• Translate experimentation into scalable, production-ready capabilities that deliver measurable business value.
• Ensure alignment of AI solutions with enterprise data strategy, governance, and cybersecurity requirements. Program Leadership & Team Development
• Provide guidance and mentorship to team members in Project and Program Management disciplines.
• Leverage experience to develop team capability, improve delivery maturity, and support individual career growth.
• Act as a trusted advisor to peers and emerging leaders, helping teams navigate complexity and improve outcomes.
• Establish governance and reporting practices that improve predictability and leadership visibility.
• Communicate program status, risks, and decisions clearly to executive stakeholders.

Preferred Qualifications

Required Qualifications

• Bachelor's in Computer Science, Information Systems, or related field.
• Minimum 7 experience leading enterprise-scale technology programs and system integrations .
• Proven ability to manage complex, multi-stakeholder initiatives across business and ICT domains.
• Demonstrated experience in requirements management, backlog prioritization, and full delivery lifecycle ownership .
• Strong understanding of integration patterns, APIs, data flows, and enterprise architecture principles .
• Experience with delivery governance, risk management, and operational readiness .
• Ability to influence senior stakeholders and drive alignment without direct authority.
• Demonstrated interest in AI technologies , with a proactive, hands-on approach to learning and experimentation.
• Strong communication skills with the ability to present clearly at executive levels.

Preferred Qualifications

• Experience supporting Sales systems, dealer platforms, or order management environments .
• Experience identifying and implementing AI-enabled use cases that drive measurable business value.
• Track record of mentoring team members and improving program management capability.
• Experience operating within a matrixed enterprise environment .
• Familiarity with data-driven decision-making, analytics, or reporting platforms supporting Sales organizations.