Office Support

Are you looking for stable, full-time employment with benefits ? Are you looking for an opportunity to work within a growing company? Superior Fence & Rail of The Midlands is a fence industry leader seeking an experienced, full-time Operations Specialist for immediate hire.

Typical work hours are from 8:30am - 5:00pm, Monday through Friday. Superior provides full benefits, including Medical and paid time off. **Please note that all offers of employment are contingent upon successfully passing a background check. Job

Responsibilities

• Providing administrative and customer service support to the outside sales team
• Making outbound calls to set appointments with prospective customers
• Receiving inbound calls from customers
• Providing support to customers, handle inquiries, and performing data entry
• Determine if Homeowners Association (HOA) approval or permit is required
• Prepare and file permits with various municipalities
• Submit/Track HOA and Permit approvals
• Make outbound calls to schedule installations
• Use industry specific software (CSF) to produce materials list
• Provide excellent customer service and clear communication of install updates to customers
• Develop expertise in product knowledge, technical knowledge, industry and process knowledge in relevant product areas
• Perform data entry as needed
• Track the status of open installation jobs
• Research property records via tax collector website
• Submit utility locales via irthnet website
• Assist operations personnel as needed
• Interacts with clients and co-workers in a pleasant and professional manner
• Perform other duties as assigned

Benefits

• Medical, Dental, Vision and Life Insurance
• Paid time off

Minimum Requirements

• Once (1) year of Customer Service/Appointment Setting Experience
• One (1) year using scheduling/invoice software
• Possess Valid CO DL
• Pass background check (no felonies or sex offenses)
• High school diploma or equivalent
• Strong typing and computer skills The Superior candidate will be:
• A self-starter with an experienced office background
• Highly organized with attention to detail
• Demonstrated ability to prioritize and multitask
• Skilled in verbal and written communications
• Professional phone and customer service skills
• Exceedingly positive in his/her work attitude
• Experienced with Google Apps, Microsoft Office, and QuickBooks If you are interested in the Operations Specialist position, please apply through Indeed or directly at: Superior Fence & Rail is the largest fence contractor in the country, with over seventeen branch locations in five states. Learn more at www.superiorfenceandrail.com “We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”