Patient Account Representative

Overview

Come join our team as a Patient Account Representative at the Life Center of Galax-Hillsville ! We are looking for individuals who are passionate about behavioral health. If you are interested in growth opportunities that are second to none in the industry and making a difference in the lives of people in our community, this position is right for you!

Excellent benefits package: -Company matching 401k-Health, Dental, & Vision Insurance-Disability and life insurance-Paid holidays, vacation, sick, and extended sick time Hourly rate is negotiable depending on years of experience, education, and other factors. The general hourly pay range for this role is $18-$22.

Responsibilities

Call and status outstanding claims with third party payors. ·

• Review claims issues and make corrections as needed and rebill. ·
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available. ·
• Review explanation of benefits to ascertain that claim processed and paid correctly. · Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation. ·
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum. · Prorate patient accounts and monitor that balance due is in the correct financial class. ·
• Report an overview of the week to the BOD and participate in AR meetings. · Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment. ·
• Assist financial counselors as needed. · Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: · High school diploma or equivalent required. · Three or more years’ prior admissions and or collections experience in a hospital setting required. · Psychiatric experience preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: · Not applicable We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. GALAX #LI-LCG