Global Account Manger Retail and Consumer Goods
Amazon Web Services, Inc. · Dallas, TX
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Job description
- Lead the digital transformation of the world's most iconic Retail and Consumer Goods brands — from global quick-service restaurants to multinational fashion retailers — by driving cloud and AI adoption at the C-suite level. As an Account Manager on the AWS Retail & CPG team, you will own strategic relationships with named enterprise customers across multiple geographies, helping them unlock business value through generative AI, data modernization, and cloud-first strategies. This is a high-impact role at the intersection of technology and the world's most dynamic retail markets. You'll partner with CxOs, IT leaders, and line-of-business executives to identify transformative opportunities, build compelling business cases, and accelerate AWS adoption — all while being supported by specialists across AI/ML, data, migration, and partners. Key job responsibilities
- Drive revenue and market share growth across a defined portfolio of global Retail & CPG enterprise accounts spanning multiple countries and regions
- Develop and execute strategic account plans to grow AWS footprint, with an emphasis on generative AI (Amazon Bedrock, Amazon Q), data & analytics, and application modernization
- Build and maintain executive-level relationships (CxO, VP, IT Director) across headquarters and regional subsidiaries to deeply understand customer business objectives and map AWS solutions to outcomes
- Create and articulate compelling value propositions around AWS services aligned to retail industry challenges (e.g., supply chain optimization, omnichannel, personalisation, demand forecasting)
- Coordinate cross-region sales motions, aligning local account teams and global stakeholders to deliver a unified customer experience
- Manage a robust sales pipeline; meet or exceed quarterly revenue targets
- Collaborate cross-functionally with Solutions Architects,
- Partner teams, Professional Services, and ISVs to deliver end-to-end customer outcomes Leverage the AWS
- Partner ecosystem and AWS Marketplace to drive co-sell and joint value delivery Represent the voice of the customer internally, influencing AWS product and go-to-market strategy for the global retail segment A day in the life Your day will be a dynamic blend of strategic relationship building and solution crafting: diving deep into customer ecosystems, identifying unique business challenges, and mapping transformative solutions that drive meaningful impact. You bring a sales, business, and technical background that enables you to drive cloud adoption and AI/ML outcomes at the CXO level, as well as engage with software developers, IT architects, and other line-of-business executives. About the team Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.