Trainer
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Job description
Description Job Purpose:
- Ensure training processes are in place and followed to achieve a quality product for the customer. Coordinates the Total Training
- Plan (Process Manuals & Certification Process). Participates in problem solving related to product quality.
- Support the organizational needs and values required to achieve Best Job Duties:
- Coordinate and execute training of associates. (45%) �
- Develop and provide initial orientation of new or transferred associates, which includes safety Must-Know training. �
- Develop and provide Safety Must Knows training. �
- Ensure proper training of associates including follow-up �Owner (develop, maintain and ensure proper use) of Departmental Process Manual(s). �
- Create and revise work instructions, procedures and forms. �
- Perform random and/or regular specification Layered Process Audits and other audits. �May perform customer on-demand audits, as necessary. �
- Work with team leaders to schedule training certification events. �Conduct & coordinate mini- trainings initiated thru changes to process �Conduct RF unit training/maintenance
- Support Q@S program. (45%) �
- Develop/manage employee Certification process �Know, gather and understand department Quality metrics. �
- Maintain department cross-training matrix �
- Perform root cause analysis on remakes and drive improvement. �
- Work with engineering to resolve process or product issues. �Retrain/work with associates to eliminate errors and remakes. �
- Participate in department/group management meetings. �Able to gather, sort, graph and present Quality data for month end. �Able to initiate and complete the reject process. �Able to present Q@S meetings for team leaders and/or associates. �Audit Control Plans
- Provide miscellaneous support. (5%)
- Create presentations for miscellaneous meetings. �May serve as back-up in production capacity. �Complete other projects, as necessary. �Able to work with Vendors on quality issues �Help maintain 6S program in department
- Maintain clean and safe work environment. (5%) "
- Follow 6S procedures to maintain work environment in a neat and orderly condition. �
- Follow safety policies and procedures. Attend regularly-scheduled safety meetings. �Attend daily huddles and other meetings to ensure smooth flow of communication. �
- Work all required overtime
Requirements
Education and Experience: Required: -High School diploma or equivalent -Must be bilingual, English/Spanish (written and spoken) -Strong communication skills -Must be able to learn all of the jobs in department -Must be able to work flexible hours to cover multiple shifts and departments -Must have good computer skills -Must be able to prioritize and manage time wisely Preferred: -Minimum of 2 years of experience in the department -Thorough understanding of Quality at the Source -Ensures quality by: �Clearly defining and utilizing processes in daily work �Understanding SFW team structure, roles and responsibilities �Integrating process methodology into daily work; 5S, 6D, Q@S etc �Looking for innovative ways to streamline work processes across the division �Able to identify Quality gaps �Establishing forums to share best practices �Using department and company scorecard and other metrics �Measuring own work to plan and reports out at a micro and macro level