Retail Associate

What you'll bring to the team At LEGOLAND New York Resort , you’ll Earn AWESOME Benefits, Build AWESOME Memories and Make an AWESOME Difference . With our Theme Park, Hotels, Miniland and more, the opportunities here are endless!

About the Role

At LEGOLAND® New York Resort, we’re all about creating unforgettable experiences for our guests and for our teams. As one of our new Retail Associates , you’ll play a vital guest-facing role, dynamic and fast paced. Position

Overview

As a Retail Associate you play a vital role in creating memorable guest experiences by delivering exceptional customer service and supporting daily retail operations throughout the park. From assisting guests with purchases to maintaining eye-catching merchandise displays, this role is perfect for energetic, guest-focused individuals who thrive in a fast-paced, fun environment. Throughout the day, you’ll engage with guests, support teammates, maintain store standards, and help create a fun, welcoming atmosphere that reflects the LEGOLAND brand. This is a high-energy, collaborative team environment with a strong emphasis on teamwork. Shifts begin with a team meeting to review daily goals, promotions, and assignments. This is a seasonal, part-time role. Guest Experience & Customer Service

• Greet guests with a friendly, welcoming attitude
• Assist guests in finding and selecting merchandise
• Provide accurate product information, including pricing, promotions, and availability
• Address guest questions, concerns, and issues promptly and professionally Sales & Transactions
• Operate POS systems and process cash, credit, and other payments accurately
• Complete sales transactions efficiently
• Handle returns, exchanges, and refunds according to park policies Store Operations & Maintenance
• Maintain a clean, organized, and visually appealing retail environment
• Replenish shelves, displays, and fixtures throughout the day
• Ensure product tagging, pricing, and digital labels are accurate
• Monitor inventory levels and communicate restocking needs to leadership

Qualifications

& Experience

• Minimum age: 18 years old
• Availability: Flexible schedule required, including weekends, holidays, and evenings
• Heavy focus on weekend availability during off-peak times
• Must be available weekdays and one weekend day through September 7th.
• Previous retail, sales, or customer service experience preferred but not required
• Strong verbal communication skills and a guest-focused mindset
• Friendly, approachable, and proactive team player
• Ability to stand for long periods, lift up to 25 lbs., and perform repetitive tasks
• Comfortable working both indoors and outdoors in varying weather conditions

Benefits

Pay Range USD $16.25/Hr.