Front Office - Primary Care

About the Role

We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations. In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor. This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment. What You’ll Do - Greet patients and manage front desk operations with professionalism and warmth -

• Handle patient check-in and check-out, ensuring accurate demographic and insurance information -
• Verify insurance eligibility and support basic billing-related processes - Schedule appointments and manage provider calendars efficiently - Answer phones, respond to patient inquiries, and route messages appropriately -
• Maintain accurate documentation within the electronic health record (Athena preferred) -
• Communicate effectively with clinical staff to support smooth patient flow -
• Manage administrative tasks including scanning, filing, and record maintenance - Use practice systems and technology efficiently to support daily operations -
• Contribute positively to a collaborative, respectful, and patient-focused office environment What We’re Looking For - Previous front desk or medical office experience required -
• Experience with insurance verification and basic billing processes - EHR experience required - Highly comfortable using computers and office technology -
• Strong organizational skills and attention to detail -
• Excellent communication and interpersonal skills - Professional, dependable, and able to manage multiple tasks at once - Team-oriented mindset with a strong focus on patient experience Why Join - Immediate start in a well-established, busy medical practice - Opportunity to play a key role in patient experience and daily clinic operations - Supportive, team-oriented environment - Consistent schedule in a stable practice setting Schedule &

Compensation

Schedule: Monday-Friday (full-time) - Pay: $12-$14/hour, based on experience

About the Role

We are seeking an experienced Front Office / Front Desk professional to join a busy, patient-centered medical practice. This role is ideal for someone who is highly organized, tech-savvy, and patient-focused, with prior experience in medical front office operations. In this role, you will serve as the first point of contact for patients and play a critical part in ensuring smooth daily operations of the practice. The ideal candidate brings a team-first mindset, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a warm and professional demeanor. This is an onsite role, starting ASAP, and is best suited for someone comfortable working in a fast-paced clinical environment. What You’ll Do - Greet patients and manage front desk operations with professionalism and warmth -

• Handle patient check-in and check-out, ensuring accurate demographic and insurance information -
• Verify insurance eligibility and support basic billing-related processes - Schedule appointments and manage provider calendars efficiently - Answer phones, respond to patient inquiries, and route messages appropriately -
• Maintain accurate documentation within the electronic health record (Athena preferred) -
• Communicate effectively with clinical staff to support smooth patient flow -
• Manage administrative tasks including scanning, filing, and record maintenance - Use practice systems and technology efficiently to support daily operations -
• Contribute positively to a collaborative, respectful, and patient-focused office environment What We’re Looking For - Previous front desk or medical office experience required -
• Experience with insurance verification and basic billing processes - EHR experience required - Highly comfortable using computers and office technology -
• Strong organizational skills and attention to detail -
• Excellent communication and interpersonal skills - Professional, dependable, and able to manage multiple tasks at once - Team-oriented mindset with a strong focus on patient experience Why Join - Immediate start in a well-established, busy medical practice - Opportunity to play a key role in patient experience and daily clinic operations - Supportive, team-oriented environment - Consistent schedule in a stable practice setting Schedule &

Compensation

Schedule: Monday-Friday (full-time) - Pay: $12-$14/hour, based on experience