Merchandise Manager - Arizona Financial Theater

Job Summary

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company,   comprised   of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the   world   promoting more than 40,000 shows and 100+ festivals annually for   nearly 4,000   artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For   additional   information, visit  www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With   perks   ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support...   it’s   no wonder we are certified as a   Great Place to Work   organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join   Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward   thinking   and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on ! THE JOB Job Title

• Merchandise   Manager   (part time) Job Description Are you someone   who   enjoys working in a fast-moving environment ?    Do you enjoy live music ?    D o   you take pride in successfully leading a team to   accomplish   a common goal ?    Then ,   the Live Nation Merchandise   Manager   position may be the right opportunity for you . The Merchandise Manager is the direct link between the artist’s representative(s) and the venue ,   overseeing the successful operation of all on-site artist/tour merchandise outlets. The   Merchandise M anager   establishes   and leads a highly motivated team of   merchandise s pecialists   who   inventory, distribut e , and display each piece of artist merchandise   with pride .   Throughout the show, the Merchandise Manager   monitors   inventory levels and requests   additional   stock as   required , all while motivating the team to   quickly and carefully fulfill each guest’s order .   After the show is over,   the Merchandise Manager oversees the team as they r eassemble   and inventory   the remaining merchandise.   The Merchandise Manager then settles with the   artist   representatives and completes settlement reports.   Once reconciliation is complete and the merchandise returned to the   a rtist,   the Merchandise Manager   head s   home, knowing   the team successfully supported another show in merchandise operations WHAT THIS ROLE WILL DO Objectives of the Role
• Serve as a liaison amongst Artist/Tour Representative(s), Venue Management, and Merchandise Specialists team.
• Oversee team of Merchandise Specialists to ensure   an exceptional merchandise   purchasing   experience for all guests and fans in Live Nation venues
• Act as a brand ambassador for Live Nation, its local sponsors, and the venue Duties &

Responsibilities

• Communicate with Artist/Tour Representative to advance product   line   for   upcoming event(s)
• Develop Merchandise Specialist schedule based on event projections
• Oversee   inventory count-in and count-out procedures
• Support successful sales operations at each event   by   training, mentoring, and motivating   Merchandise Specialists team
• Ensure merchandise stands   always   remain clean and presentable   and displays meet or exceed expectations
• Perform physical duties as required by the role, such as moving equipment or transferring merchandise between locations
• Complete all required reports   in a timely manner , including pre-show, post-show, and payroll reports
• Communicate with   Venue Management   and Regional   Merchandise Management   t eam
• Ensure team compliance with Live Nation policies and procedures, as well as health and safety regulations WHAT THIS PERSON WILL BRING Skills &

Qualifications

• Merchandise Managers   must have refined communication and interpersonal skills
• Merchandise Managers   are   detail - oriented   and highly organized
• Merchandise Managers   are   guest-centric   and able to respond to requests   and concerns in a professional manner
• Merchandise Managers   must be team-driven   and   possess   advanced leadership   adeptness   with the ability to train and mentor in a positive manner
• Merchandise Managers   must have basic   business   proficiency   with an understanding of the importance of forecasting and   timely   reporting Experience
• Event merchandising   positions desirable
• Positions that leverage   customer service or hospitality
• Prior experience is not as important as the   appropriate attitude   and interpersonal skills Job

Requirements

• Must be able to available for the entire concert day, with shifts as long as 15 hours (with breaks)
• Must be able to stand for   long periods   of time
• Must be able to   lift up   to a   50-pound   box
• Must be able to work in outdoor environments in   potential ly   extreme temperatures
• Must have a working understanding of   touch-screen   based systems
• Must be of legal working age in the state EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and   homelife .  As a growing   business   we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.    It’s   talent that matters to   us   and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability   status   or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance   Ordinance   and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities   to   qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an   applicant  consistent   with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to   participate   in   a timely , good faith, interactive process with a disabled applicant to   determine   effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to   identify   reasonable accommodations that can be made to   assist   them   to perform   the essential functions of the position they   seek . Any applicant who requires   an accommodation   in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a   case by case   basis. HIRING PRACTICES The preceding job description has been designed to   indicate   the general nature and level of work performed by employees within this classification. It is not designed to   contain   or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications   required of   employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in   a timely   and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided   pursuant to   the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be   paid . It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions   located   outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.