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Purchasing Agent

Hanco · Canton, OH
Category Other
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Job description

Job Summary

We are seeking a motivated and detail oriented Inside Sales Representative / Purchasing Agent to join our team. Reporting directly to the New Equipment Sales Manager , this role supports both our outside sales team and customers by coordinating equipment sales, purchasing activities, inventory management, and vendor communications. The ideal candidate is organized, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

  • Support the outside sales team and respond to customer inquiries regarding new equipment, including drives, motors, transformers, gearboxes, and related products.
  • Prepare and process purchase orders based on customer quotes and sales orders.
  • Review vendor order acknowledgements to ensure pricing, quantities, and delivery information are accurate.
  • Track open orders and provide status updates to outside sales representatives and customers as needed.
  • Follow up on outstanding quotes in accordance with company procedures.
  • Initiate, process, and monitor manufacturer warranty claims.
  • Monitor the general sales inbox and provide backup support to the New Equipment Sales Manager.
  • Manage inventory levels and coordinate special order requests.
  • Deliver exceptional customer service while maintaining accurate records and documentation.

Qualifications

  • Strong organizational and time management skills with the ability to prioritize multiple tasks.
  • Ability to work both independently and collaboratively as part of a team.
  • Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Excellent verbal and written communication skills, including phone, email, and in-person interactions.
  • Strong attention to detail and problem-solving skills.
  • Previous inside sales, purchasing, customer service, or industrial/electrical distribution experience is preferred.

Benefits

We offer a competitive benefits package, including:

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with Profit Sharing
  • Paid Vacation
  • Paid Sick Time