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Customer Service Assistant

AlphabeInsightInc · Sandy Springs, GA
Category Customer Service
Type Full Time
Posted 8mo ago
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Job description

About Us

Blue Print Out is a forward-thinking organization dedicated to helping brands elevate their visibility through strategic marketing, innovative planning, and detail-oriented execution. We believe that strong ideas, backed by smart strategy, create meaningful impact. Our team thrives on collaboration, creativity, and a shared commitment to excellence.

We are expanding and seeking a motivated professional ready to contribute to our continued growth and innovation. Job Description We are seeking a polished and detail-oriented Customer Service Assistant to support daily client interactions and ensure smooth communication across departments. The ideal candidate is proactive, organized, and capable of maintaining a positive and professional tone in all customer engagements.

This role plays a vital part in strengthening client relationships and supporting operational efficiency.

Responsibilities

  • Provide clear and courteous assistance to clients via phone, email, and on-site communication.
  • Support daily administrative tasks and maintain accurate customer records.
  • Coordinate with internal teams to resolve client requests promptly.
  • Handle inquiries, follow-ups, and service updates with professionalism.
  • Assist in monitoring service workflows to ensure timely and effective delivery.
  • Maintain a high standard of client satisfaction and service quality.

Qualifications

  • Strong verbal and written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Excellent problem-solving and organizational abilities. Professional attitude with a customer-first mindset.
  • Proficiency with basic office software and documentation.
  • Strong attention to detail and reliability.

Benefits

Competitive salary: $48,000 – $51,000 per year Opportunities for professional growth and internal advancement Supportive and collaborative work environment Skill development and training opportunities Stable full-time position with consistent work structure