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Client Support Specialist (Work From Home)

American Income Life Insurance Company · Newport News, VA
Category Other
Type FULL TIME
Posted 5d ago
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Job description

You’re the kind of person who listens first, explains clearly, and follows through. If that sounds like you, we’d like to meet you. We’re growing a fully remote team and adding people who are motivated, dependable, and excited about long-term growth with real coaching and career paths. Role snapshot

  • Speak with members who asked to learn about benefit programs.
  • Break down options in plain language and guide them step by step.
  • Understand each person’s needs and match them with suitable plans.
  • Keep records tidy, current, and complete; follow up proactively.
  • Stay on top of program changes so your guidance is accurate.
  • Make every interaction feel professional, respectful, and easy. You’ll thrive here if you
  • Communicate clearly and build trust quickly.
  • Enjoy helping people and solving practical problems.
  • Stay organized, manage priorities, and hit deadlines.
  • Bring a positive, team-first attitude.
  • Are coachable, curious, and eager to develop new skills.
  • Have customer service or sales experience — helpful, not required. What you’ll get
  • Structured training and steady mentorship.
  • Weekly pay.
  • Performance bonuses.
  • Residual income opportunities.
  • 100% remote flexibility.
  • Company travel incentives.
  • A path to advance as we scale. If you’re ready to grow with a team that invests in you, apply today.