Lead PhlebotomyTechnician

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own.

That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Lead PhlebotomyTechnician Location Cleveland Facility Cleveland Clinic Main Campus Department Phlebotomy Transp Inpt-Main Campus Hospital Job Code C9994W Shift Evenings + Call Schedule 3:00pm-11:30pm

Job Summary

Job Details Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As   Lead   Phlebotomy Technician, you will   ensure th e   I npatient   P hlebotomy, Outpatient   Lab and the Specimen Processing area   maintain   a continuous workflow.   In this role, you will   complete   associated duties , such a s   drawing   blood, transport ing   specimens   and   interpreting physician orders .   Despite serving in a leadership role, you will still serve   as a team member ,   showing   exceptional   customer service   to   facilitate   a positive patient experience .   All the while, you will continue developing your clinical skills within an exciting,   inviting   and supportive healthcare environment. A caregiver in this position works   full-time| Sun-Th urs | evenings + on-call requirements| 3:00pm—11:30pm A caregiver who excels in this role will:

• Handle internal and external customer service issues/concerns and   initiate   any necessary follow-up.
• Communicate to the   staff   all procedural changes and/or problems   pertinent to the delivery of healthcare.
• In   the absence   of Supervisor or Team Leader, serve   as the   point   person for problem resolution   in a timely manner .
• Collect blood samples from all patients using venipuncture or capillary puncture techniques.
• Interpret physician orders for sample collection.
• Instruct patients in the proper technique for collecting various specimens.
• Process   specimens and enter results for tests referred to reference laboratories.
• Deliver all samples collected to the Laboratory Accession Area for processing.
• Ensure   safety   and   attend to any patient who faints or becomes ill.
• Coordinate orientation and training schedules .
• A ssist Supervisor/Team Leader to ensure   section   is in compliance with   accrediting and regulatory agency standards and safety guidelines.
• Assist   in the training of Phlebotomy students   and the orientation of new employees.
• Participate in and/or conduct in-services and continuing education programs.
• Attend   workshops,   seminars   and lectures to keep current on new procedures and equipment.
• Maintain inventory system for Laboratory stock and Outpatient Drawing Areas. Minimum qualifications for the ideal future caregiver include:
• High School Diploma/GED
• Two years of experience in a clinical laboratory
• Proficiency   in infant and pediatric   phlebotomy
• Demonstrated leadership and training experience Preferred qualifications for the ideal future caregiver include:
• Associate’s Degree
• Phlebotomy Certification
• Fosters collaboration Physical

Requirements

• Light lifting and carrying, under 15 lbs.
• Use of fingers and both hands required.
• Walking, standing and bending.
• Ability for rapid mental and muscular coordination simultaneously.
• Ability to differentiate color, hue, saturation and tones.
• Must have depth perception.
• Ability to communicate and exchange accurate information.  In some positions, this includes receiving and recording information from patients at their bedside. Personal Protective Equipment:
• Follows standard precautions using personal protective equipment as required. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/ Please review the

Equal Employment Opportunity

poster . Cleveland Clinic is pleased to be an equal employment opportunity employer.