Adult Case Manager

Description WHITE MOUNTAIN APACHE BEHAV I ORAL HEALTH SERVICES, INC. JOB DESCRIPTION POSITION: ADULT CASE MANAGER I (BHPP) CLASSIFICATION CODE: EXEMPT FULL TIME DEPARTMENT: ADULT SERVICES REPORTS TO: ADULT SERVICES PROGRAM MANAGER STATEMENT OF JOB : This Position prov ides s up portive mental health services to clients enrolled or eligible to be enrolled with White Mountain Apache Behavioral Health Services Tribal Regional Behavioral Health Authority . The Adult Case Manager provides referral to appropriate ABHS services a nd ac t s in collaboration with assigned clinical team. This position coordinates appropriate services between the client, client support system, community , and other healthcare and social service professionals. The Adult Case Manager is responsible for prov ision of transportation services for clients and families, assisting with participation in medically necessary services. This position will also act as an advocate for the client with other service providers as appropriate. DUTIES AND RESPONSIBILITIES:

• P rovid es support services assistance to ABHS clinical staff, including, but not limited to, transportation, community visits, ap pointment setting/coordination, out re ach services for clients having difficulty accessing services, and/or for reengagement in tr eatme nt services .
• Facilitates group s, including , skill training, peer su pport, and education programs in coordination with ABHS clinician.
• Adheres to ABHS vehicle policies and maintains appropriate vehicle utilization records.
• Documents contact with cli ents to assess need s, maintain required pape rwork, and engage family members .
• Provides prevention education services including presentations, workshops, and other forms public education on a variety of me ntal health topics, including , but not limi ted t o, substance abuse treatment education and life skills instruction.
• Complete data entry in electronic health record .
• Abide by all applicable policies, procedures, and program standards of ABHS, White Mountain Apache Tribe, Indian Health S ervices, Ariz ona H eal th Care Cost Containment System (AHCCCS) and other pertinent regulatory authorities.
• Conduct outreach, facilitate access to healthcare services and provide s kills training /education/support in accordance with the Arizona He alth Care Cost Containme nt Sy ste m (AHCCCS) guidelines for mental health. Ability to demonstrate a high degree of flexibility and competence in adjusting to clientele   with varying degrees of traumatic experiences and complex psychological presentations .
• A bi lity to address a variet y of div erse   spiritual, emotional, and social needs in multiple environments of an often-high-risk population, using a trauma-informed care approach while maintaining a high   degree of professionalism and cultural awareness.
• Collab or ates with court/probatio n, tr iba l/community agencies, families, and other natural support systems to ensure client’s needs are met. Develops a strong working relationship with community partners .
• Provides services at the clinic, in the community, adult sh el ters, residential facili ties, h ospital settings and in client’s homes to ensure client obtains all benefits and services necessary.
• Participates in interdepartmental clinical team meetings to assist and encourage consistent and timely provision of servi ce s. Participates in weekl y cli ni cal staffing with other members of the clinical team to review client progress and service requirements.
• Ability to provide client walk-in services in the office as related to the clinical service needs of clients .
• Maintain e thical policies and guid eline s as outlined in accepted State ethics laws, rules, policies, and principles and as outlined in discipline-specific code of ethics.
• Provide a positive role model to clients and staff through leadership, self-discipline, and g en uine care for the treatm ent a n d recovery of clients. All clients and staff members must be treated with dignity and respect.
• Participation in all required ABHS training.
• Reports/attends work in timely manner. Must be reliable and communicate directly wi th supervisor in all matte rs of attendance.
• Performs other duties as assigned by supervisor. MINIMUM QUALIFICATIONS:
• Possession of a high school diploma with minimum of four year s work related experience in mental health field engaged in case management , mental health, developme ntal d isabilities, aftercare, substance abuse or related areas ; AA/Bachelor’s degree in mental health/human services or related field preferred. E xperience working with Native Americans preferred.
• Excellent written and oral commun ic ation skills; ability to spea k the Apache l anguage preferred .
• Demonstrate critical thinking, problem-solving and organizational and time management skills with ability to work independently, with flexibility within prescribed deadlines.
• Strong interper so nal skills with an abili ty to work effectively with a wide range of people, teams, managers, supervisors.
• MS Office proficiency and ability to correctly operate copy machine and fax.
• V alid Arizona Driver’s License and reliable transportation .
• Ability to pa ss all pre-employment te sting , including, but not limited to, fingerprint clearance , drug testing and background check. **NOTE: Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act (Title 2 5, U.S. Code, Section 472 and 4 7 3). ESSENTIAL FUNCTIONS The physical characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of t he job . Constant: standing. Frequent: rep et itive use of hand, walki ng, s t anding, bending neck and waist, squatting, climbing, kneeling, twisting neck and waist, simple grasping of left and right hand, power grasping right and left hand, fine manipulation right and left hand, pushing and pulling r ig ht and left hand, reachi ng ab o ve shoulder level, reaching below shoulder level, lifting objects weighing up to 2 5 pounds from below the waist to a height of 3 feet . Nothing in this job description restricts management’s right to assign or reassign dut ie s and responsibilities t o thi s job at any time. The employment is considered “at will” and agree that employment can be terminated with or without cause and with or without notice at any time at the opt ion of either the employee or the company.