Sales Manager (Full Time) - 24H961

If you are a CURRENT Carter’s employee,  do not apply  via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do.

Carter’s Careers. As a Full Time Sales Manager, you will be the first face of the brand for growing families. You’ll   congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school,   and   all the big and little moments on their parenting journey .

We’re   looking for a leader who fosters a welcoming and inclusive environment, values and   optimizes   skills and talents ,   and   continually   educat e   themselves and their team on product styles, features ,   and benefits. What we love about Carter’s: Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s,   OshKosh   B’gosh , Skip*Hop ,   and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing   brand.*   We’ve   become   an   industry leader by providing quality   — from   the first Original Bodysuit ®   to the lasting careers we offer our team.

We’ve   kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s   career   doesn’t   feel like a job. It feels like   connections,   between customers, teams ,   and families.

Caring, teamwork, flexibility, and growth are what make us different. What’s   not to love?

Benefits

we love :

• Schedules   that fit your life.   Maintaining   balance is important to us ,   which is why your schedule will allow you to   focus on all aspects of your life.

Benefits

and   perks   that make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more !

• Education “ Advance You ”   Program, which helps   you   earn a GED or a bachelor’s degree tuition-free or learn English as a second language!
• P aid time off, holidays, and parental leave, as well as adoption   assistance , charitable matching gifts, and much more!
• The opportunity to build skills and grow as an individual. We provide professional and personal development to shape your career.
• D evelopment programs   to   help you grow in your current role and beyond. Whether   you’re   looking to join us for a s hort while   or a long-term career, you   will   grow at Carter’s.
• Additional   great benefits   here. What   You’ll   Do:
• Become a product and brand expert of   our brands   to help families navigate every moment from preemie to size 14
• Welcome customers with a warm greeting and   provide assistance   with our product styles, features ,   and benefits
• Maintain a   genuine   customer focus on the sales floor
• Foster a positive , safe ,   and inclusive   environment for employees and customers
• Consistently model service standards and omni-channel experience while coaching others to success
• Lead   and execut e   an assigned business focus area through planning and detailed follow through
• Perform Leader on Duty supervisor responsibilities by driving results and respond ing   to customer concerns   timely   and with   an   appropriate resolution
• Utilize customer feedback to   identify   areas of opportunity to implement actions to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Offer consistent, in the moment feedback to store team and   raise performance concerns to Store Manager
• Recognize exceptional performance   through positive reinforcement and appreciation
• Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls Qualities   we’d   love in a candidate:
• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• The a bility to manage multiple tasks at once
• Proficient c omputer and technology skills (Outlook, Excel, Web navigation, etc.)
• A variety of skills and experiences
• A high school diploma or GED You can:
• Lift   40 pounds as needed, with frequent bending, stooping, reaching, pushing ,   and pulling
• Stand   or walk for   extended periods   of time; climb up and down a ladder
• Provide   availability   that   may include days, nights, weekends, and holidays as scheduled , with a minimum of two closing shifts a week Carter’s   for all : Carter's is an

Equal Opportunity

and Affirmative Action employer. (Minority/Female/Disability/Veteran). Additional   information: Applications will be accepted until at least 7 days after the posting date. Carter's   does not use AI to make any decision in our hiring process.

NOTE : This   job description is   all-inclusive . The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may   reasonably alter   your duties, responsibilities, job title, and location. *Source:   Circana / Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.

Compensation

for this position ranges from $19.25 - $23.25 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.