Enterprise Act Engineer III - AMZ10108369

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Enterprise Act Engineer III Job Location: Nashville, Tennessee Job Number: AMZ10108369 Position

Responsibilities

• Design, develop and support global and enterprise companies running cloud-based mission-critical applications, systems, services and features.
• Work directly with engineering teams and leading technologists.
• Utilize transformational technologies to ensure flawless customer experience.
• Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations. Complete analysis and present periodic reviews of operational performance to customer.
• Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.
• Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle. Advocate for customer requirements.
• Participate in customer requested meetings.
• Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns. Position

Requirements

Master's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive post-baccalaureate experience in the job offered or related occupation as equivalent to the Master's degree and one year of experience. Must have one year of experience in the following skill(s): (1) designing, developing, implementing, troubleshooting, and managing large-scale, distributed applications; (2) performing system administration in a Linux or Windows environment; and (3) conducting computer networking, scripting, and automation.

Domestic and/or international travel up to 25% to perform role responsibilities may be required. Amazon.com is an

Equal Opportunity

Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $145,900/year to $197,400/year. Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000