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Customer Support Specialist -Hourly plus commision

Fenix1 · West Des Moines, IA
Salary $17 – $18/hour
Category Customer Service
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Job description

Fenix Pest Control   is a family-owned company proudly serving residential and commercial customers for over 10 years. As we continue to grow, we’re looking for a motivated and dependable Customer Support Specialist to join our team. If you’re looking for a full-time position with a built-in 3-day weekend every week, this could be the perfect fit. What You’ll Do

  • Answer incoming phone calls, emails, and text messages
  • Assist customers with questions, concerns, and service needs
  • Schedule new client appointments
  • Reschedule appointments for customers and technicians
  • Follow up on incoming sales leads (commission included)
  • Assist with billing and collections (incentives included)
  • Perform general front desk and administrative duties What We’re Looking For
  • Previous customer service experience required
  • Strong communication and organizational skills
  • Comfortable using computers and various applications
  • Motivated, reliable, and team-oriented Only 4 Days Per Week – Every Week Enjoy a consistent   Monday–Thursday schedule   with   Friday, Saturday, and Sunday off. Hours: Monday–Thursday 9:30 AM – 8:00 PM Full-time hours with a guaranteed long weekend every single week.

Compensation

  • $17–$18 per hour
  • Commission on sales
  • Team and individual bonus opportunities
  • Performance-based raises

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • On-the-job training Job Type:   Full-time Work Location:   In person

Benefits

  • Flexible schedule
  • On-the-job training
  • Paid time off
  • Health, Dental, Vision Insurance offered