General Manager

Job Title: General Manager – Hands-On Limited Service Hotel

Overview

We are seeking a highly dependable, results-driven, and hands-on General Manager to lead a limited service hotel. This role is not for absentee or passive managers . You must be willing to lead from the front , take ownership of all operational aspects, and work alongside the team to ensure high standards of guest satisfaction and operational performance.

Key Responsibilities

Leadership & Accountability

• Lead by example: actively support staff in daily operations when needed
• Enforce high performance, punctuality, and accountability across all departments
• Coach, mentor, and develop a motivated, professional team
• Hold self and staff responsible for guest satisfaction, cleanliness, and operational standards Operations & Performance
• Direct daily operations of front desk, housekeeping, maintenance, and back-of-house
• Manage property condition proactively; identify issues before they affect guests
• Monitor KPIs, revenue, occupancy, and operational costs, taking corrective action immediately
• Ensure compliance with all brand, safety, and operational standards Guest Experience & Problem Solving
• Personally address guest concerns and escalate where necessary
• Proactively identify opportunities to improve service quality and efficiency
• Implement operational improvements and enforce standards consistently Financial Responsibility
• Prepare and manage budgets, payroll, and expenses
• Analyze P&L statements and implement cost-saving strategies
• Drive revenue and profitability while maintaining high service levels

Qualifications

&

Requirements

• Minimum 3–5 years experience as a hotel GM or in a senior operations role
• Proven track record of hands-on, operational leadership
• Strong work ethic, dependability, and commitment to being present on-site
• Excellent communication, problem-solving, and decision-making skills
• Willingness to work flexible schedules including nights, weekends, and holidays What This Role Is Not For:
• Individuals who prefer to delegate all operational work
• Candidates unwilling to take personal responsibility for guest satisfaction
• Managers who do not thrive in a fast-paced, hands-on environment

Why Join Us

• Lead a property where your actions directly impact success
• Competitive salary with performance incentives
• Opportunity to build a high-performing team and make a measurable impact