File Clerk / RECORDS/FILE ROOM ASSOCIATE

Company Description In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description

Responsibilities

• Create, process and maintain file records as per customer specifications
• Index and image documents
• Retrieve files as outlined in contract performance standards
• Pick up and deliver files to designated locations (internally) at customer request
• Re-file documents as per customer specifications
• Coordinate off-site storage as needed
• Utilize various computer applications (data entry and word processing functions) as appropriate
• Handle time-sensitive material like confidential, urgent packages
• Lift, move and shelve storage boxes containing exhibits and files
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Take direction from supervisor or site manager
• Maintain all logs and reporting documentation; attention to detail
• Adhere to all safety procedures

Qualifications

Required Qualifications

• Records/file maintenance experience
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Competency in performing multiple functional tasks
• Ability to meet employer's attendance policy
• Computer skills: Microsoft Outlook or similar applications; proficiency in Excel a plus
• Ability to lift, move and shelve exhibits and file storage boxes weighing up to 50 pounds, with or without accommodation
• Significant walking and standing for long periods of time, with or without accommodation
• Willingness to submit to a pre-employment drug screen and criminal background check

Preferred Qualifications

• Records management system experience preferred
• Prior experience working in a legal environment a plus
• Customer service experience preferred