Salesforce Development & Data Systems Associate (Contractor)

Ideal for recent undergraduate or graduate-level candidates with Salesforce back-end development experience. Position

Summary

The Salesforce Development & Data Systems Associate provides technical support for the design, maintenance, and enhancement of Umoja’s Salesforce infrastructure. This role is focused on Salesforce back-end development, data architecture, and database management, supporting program operations and reporting needs across the organization. This position is ideal for a Salesforce-certified professional who wants real-world experience building and maintaining production of Salesforce systems in a mission-driven environment.

The Associate will work closely with the Research & Evaluation team and program staff to ensure data systems are accurate, scalable, and aligned with organizational needs.

Key Responsibilities

Salesforce & Systems Development (75%)

• Support the development and maintenance of Salesforce back-end architecture, including objects, fields, relationships, validation rules, and automation (Flows, Process Builder, or Apex as appropriate).
• Assist in managing Salesforce data models, user permissions, profiles, and roles.
• Build and maintain custom reports, dashboards, and data views to support internal reporting needs.
• Support Salesforce integrations, imports, exports, and data syncing processes.
• Perform data cleaning, deduplication, and integrity checks within Salesforce.
• Document system configurations, workflows, and data standards.
• Collaborate with stakeholders to translate operational needs into technical Salesforce solutions. Data & Technical Support (25%)
• Respond to internal Salesforce system requests, troubleshooting issues, and resolving data errors.
• Support database management tasks using Excel, Google Sheets, or other data tools.
• Assist with file uploads, structured data submissions, and quality assurance checks.
• Provide technical support for related systems such as campus portals or data submission platforms. Work Expectations
• 20–25 hours per week.
• Approximately 50% in-office, with some flexibility.
• Reports directly to the Senior Manager of Research & Evaluation. What This Role Offers
• Hands-on experience building and managing real-world Salesforce systems.
• Opportunity to deepen Salesforce development and data architecture skills.
• Exposure to statewide higher-education and equity-focused initiatives.
• A supportive environment for early-career technical professionals to grow.
• Meaningful work that directly supports student success and institutional change.

Requirements

• Bachelor’s degree required; graduate-level students or master’s degree holders welcome.
• Salesforce Administrator and/or Platform Developer I certification strongly preferred (required for hire or within first 3–6 months).
• Hands-on experience with Salesforce back-end configuration and development (academic, internship, or professional experience acceptable).
• Knowledge of database concepts (relational databases, data normalization, data integrity).
• Experience with data tools such as Excel or Google Sheets; familiarity with SQL or other database tools is a plus.
• Strong attention to detail and ability to manage technical tasks independently.
• Clear communication skills and ability to work with non-technical stakeholders.
• Interest in education equity, data-informed decision-making, and student-centered systems.

Benefits

Hourly rate based on experience: $25–$30/hour. This is a 1099 Contractor position, no benefits offered.