PMO Manager

Company Description About IPsoft IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems. IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels. Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes. Gartner June 2012 Critical Capabilities Study Gartner ranks IPsoft #1 overall. Gartner comments:

• “IPsoft is the clear leader in selling highly automated event and incident management services”
• “Only IPsoft is rated higher than “good”. IPsoft...has executed extremely well in terms of creating differentiation from service automation”
• IPsoft ranked #1 in 6 out of 7 categories. We did not win HR management probably because we try to replace people with technology. Specialties Managed Services, ITSM, Automation, Autonomic, IT Outsourcing
• Headquarters 17 State Street   14th Floor   New York,  NY  10004   United States
• Website http://www.ipsoft.com
• Industry Information Technology and Services
• Type Privately Held
• Company Size 1001-5000 employees
• Founded 1998 Job Description

Responsibilities

• Interact with many business and IT stakeholders from different functional units in driving the data strategy for the organization by aligning program milestones.
• Understand and monitor total portfolio (Book of Work) financials and resource allocation
• Develop Project Life Cycle process & metrics to ensure quality of project delivery
• Develop Demand management process
• Develop Project billing methodology and client allocation
• Facilitate development and maintenance of project business cases and forecasts
• Access and direct resource management best practice and methodology
• Provide action plans to mitigate risk and help implement them, when applicable
• Report and Analyze overall project portfolio health in terms of delivery, financials, risks.
• Provide senior management portfolio key messages and metrics
• Develop standards for internal client portfolio/program/project reporting

Qualifications

• 5+ years of project management experience
• Analytical skills, problem solving, good critical thinking and decision-making skills
• Excellent organizational skills; ability to work independently and multitask in a fast-paced environment
• Relationship building skills - develop partnerships to drive results
• Ability to be effective in a global operating environment
• Experience working across multiple business areas and/ or functions to deliver results
• Experience in managing large portfolio of projects and resource planning
• Excellent skills with Project Portfolio Management(PPM), Microsoft Project, Excel, Word, PowerPoint
• ITIL Framework knowledge Additional Information

Benefits

• Competitive Base Salary
• Medical Insurance, Dental Insurance and Vision Care
• Life Insurance
• Short Term and Long Term Disability Insurance
• 401(k) Plan
• Flexible Spending Accounts: Health Care, Dependent Care, Transit
• Paid Time Off Bank