Experienced Dispatcher

Overview

Willard is looking for a reliable and detail-oriented Experienced Dispatcher to join our growing team! This is an exciting opportunity to be a vital part of our daily operations — ensuring our technicians are on the road, customers are taken care of, and service runs smoothly. If you enjoy fast-paced, team-focused environments, we want to hear from you! Why Join Our Team?

• Competitive pay with room to grow
• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Life and Disability Insurance
• Paid Time Off (PTO) & Paid Holidays
• Ongoing training and career development
• A supportive, team-oriented company culture

What You'll Do

• Answer and prioritize emergency and non-emergency service calls
• Schedule and dispatch service technicians for installations and repairs
• Maintain accurate customer records in our database
• Coordinate with field teams to troubleshoot service issues
• Ensure clear and timely communication between customers and technicians
• Play a critical role in keeping operations running smoothly and efficiently What We’re Looking For:
• 2 years of experience in dispatch, (required)
• Service Titan experience (required)
• Experience in plumbing dispatch preferred
• Strong communication and problem-solving skills
• Ability to multitask and thrive in a fast-paced environment
• Team player with a customer-first attitude
• Familiarity with dispatching or scheduling software is a plus Location: Richland Hills, TX (in office) Pay: $50,000 - $55,000 annually · Hours: Full Time - Generally 7:30 a.m.-4:30 p.m, Monday–Friday. Job Type: Full-Time Willard is an

Equal Employment Opportunity

Employer. Candidates must successfully pass a drug test and background check. If we sound like a company you want a long-term career with, apply today!

We are an

Equal Employment Opportunity

Employer