Customer Service Specialist

About Us

At Property Soar , we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert consulting. Our team is committed to helping clients unlock new opportunities in property development, acquisition, and sales optimization. With a strong foundation in business intelligence and market analytics, we pride ourselves on delivering measurable results and empowering our clients to grow with confidence.

Job Description Property Soar is seeking a skilled and detail-oriented Customer Service Specialist to support our client relationships by providing timely, accurate, and courteous assistance. This position is ideal for individuals who are passionate about delivering high-quality service in a dynamic, professional environment.

Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and internal ticketing systems Resolve customer concerns and issues with accuracy and efficiency

• Maintain a thorough knowledge of our property offerings and processes
• Document interactions, feedback, and resolutions in company systems
• Collaborate with internal departments to ensure a seamless customer experience
• Assist with administrative tasks related to client accounts and support requests

Qualifications

High school diploma or equivalent (Associate or Bachelor’s degree preferred) 2+ years of experience in a customer service role, preferably in real estate or a professional services environment

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in Microsoft Office and CRM systems
• Ability to work independently and manage multiple priorities

Benefits

Competitive salary: $59,000 - $66,000 annually Opportunities for professional development and internal advancement Comprehensive training and onboarding support Health, dental, and vision insurance Paid time off and holidays A dynamic and collaborative team environment