Program Manager III - AMZ27254.1

Employer: Amazon.com Services LLC Position: Program Manager III - AMZ27254.1 Location: Charleston, SC Multiple Positions Available:

• Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to ensure optimal customer experience related to fulfillment solutions.
• Drive development efforts and manage priorities for project/program completion, including operational solutions.
• Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions.
• Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness.
• Evaluate effectiveness of current or future fulfillment channel performance.
• Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation, logistics systems, supply chain, and fulfillment operations.
• Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key business performance indicators.
• Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones and performance across all projects, and using this data to drive/influence business decisions. Up to 30% domestic and/or international travel may be required. (40 hours / week, 8:00am-5:00pm, Salary Range $145600 - $155400) Amazon.com is an

Equal Opportunity

Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation