Parts Associate - Black Hills Harley Davidson

Company Description Black Hills Harley-Davidson® is a full-service Harley-Davidson® dealership and is home to the largest selection of Harley-Davidson® motorcycles, parts, accessories, and MotorClothes® apparel in the MIDWEST! Our inviting store is nestled just west of Rapid City - in the heart of the Black Hills of South Dakota. We're known nationwide for being a premier dealership with Certified Harley-Davidson® Technicians, friendly parts staff, helpful motorclothes associates and a knowledgeable Motorcycle Sales Team that can help you with the purchase of your new Harley-Davidson® or with one of our hundreds of pre-owned motorcycles available.

Each year Black Hills Harley-Davidson® plays host to over 100 of the industry's best brands and companies who showcase their products on our 40-acre layout during the world-famous Sturgis Motorcycle Rally which we call “The Rally at Exit 55”. Job Description

Responsibilities

·         Greet customers immediately in a professional and friendly manner. ·

• Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. ·      Point out any sales, specials, or new merchandise to customers. ·      Accept cash and credit card payments for merchandise purchases.  Keep cash register accurate. ·      Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.) ·
• Ensure merchandise displays are stocked, clean, and appealing to customers. ·
• Maintain updated customer mailing lists. ·      Become familiar and efficient with all phases of the computer system required for P&A management. ·      Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met. ·
• Assist service technicians in determining parts and accessories requirements for individual jobs. ·
• Recommend related parts which may be required for a job. ·      Take service technicians’ orders for parts and fill them as quickly as possible. ·      Supply cost of parts information on repair orders. ·      Update inventory control system and parts catalogue. ·      Receive and log merchandise into inventory. ·      Notify service personnel when special parts or back-ordered parts are received. ·
• Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly. ·      Supply parts information on repair orders to Service Manager

Requirements

·

• Passion for people and Harley-Davidson brand ·
• Knowledge of and experience with servicing of motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn. ·
• Solid understanding of motorcycle front end, suspension, and engine components ·
• Experience with Point-of-Sale and computerized inventory systems or the ability to learn new technology ·      Friendly, outgoing personality ·      Skilled at thinking creatively and mechanically in order to determine how to execute the artistic work requested by the customer ·
• Ability to understand and communicate customer needs to techs Additional Information All your information will be kept confidential according to EEO guidelines.