Customer Service Hiring Report
11,650 live customer service openings across the US this week — 682 of them remote (5.9% vs 4.6% across all industries).
Last updated August 9, 2026 · refreshed weekly · browse all customer service jobs →
Most-requested skills in customer service
Counted once per job description across the full corpus.
The language of customer service job descriptions
The most common meaningful words, sized by frequency.
customerservicecustomersstoreenvironmentcashassistanceassignedmerchandiseprogramassociatesinsurancesalescommittedcommunicationhealthvisionfriendlydentalmanagementmedicalretailprofessionalassociatestockkeepcleaningregisterplanssweepingmoppingpositivefollowingtrainingrewardssafedelivermanageresponsibletrashquestionsmentalwell-stockedreceiveseekingareasstandardsoperationalpaidsecurityinteractionsvarietyliftrestaurantmeetfollowadditionclimbingschooltrucks
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Methodology
USA Jobs Board aggregates live openings directly from employer applicant-tracking systems across all 50 states — no scraped duplicates, no expired reposts. These reports are recomputed weekly from the full corpus: counts reflect listings live at analysis time, and the language analysis covers the complete text of every job description in the corpus. Word frequencies exclude stop-words, numbers, and legal boilerplate; skills are matched from a curated lexicon and counted at most once per listing.